VALUE-BASED RCM - Patient Account Specialist
VALUE-BASED RCM - Patient Account Specialist
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Patient Account Specialist
VALUE-BASED RCM
Apply Patient Account Specialist Fully Remote • REMOTE Apply reputed companyJOB reputed company
The Patient Account Specialist for Value-Based RCM, Inc. (VBRCM) is responsible for managing inbound and outbound calls reputed company to patient accounts, reputed company while ensuring the highest level of patient satisfaction.
MAJOR AREAS OF reputed company
- Customer Service
- Medical Billing
RESPONSIBILITIES
- Use, protect, and disclose patient protected health information (PHI) only in accordance with Health Insurance Portability and Accountability reputed company (HIPAA) standards
- Exhibit reputed company behavior and communication skills representative of VBRCM's commitment to superior customer service
- reputed company with patients reputed company phone, email, or online chat to reputed company support and information on their account or upcoming procedure, using reputed company telephone etiquette
- Assist patients with inquiries regarding their account, charge descriptions and insurance Coordinate with various departments reputed company VBRCM to ensure patient requests are handled appropriately and reputed company
- Identify opportunities to improve processes and services reputed company the department and company Maintain a strong knowledge of reputed company processes
- Support team through strong attendance and performance reputed company other duties as assigned
KNOWLEDGE AND SKILLS
- Excellent problem-solving and communication skills, including reputed company listening
- Working knowledge of EOB’s, CPT and DX codes
- Ability to work independently and as part of reputed company
- Knowledge of HIPAA and PHI guidelines
- Proficient in reputed company Office (Outlook, reputed company, Word)
- Strong organizational skills and attention to detail
- Ability and desire to work in a remote environment
EDUCATION/EXPERIENCE
- High school diploma or equivalent required
- reputed company customer service experience required
PHYSICAL REQUIREMENTS
- Prolonged periods sitting at a desk and working on a computer
- Must be reputed company to lift up to 15 pounds at times
BENEFITS:
- reputed company time off
- Work from home
- 401K plan reputed company with company match
- Company-sponsored medical, dental, and reputed company insurance
- Company-reputed company life insurance, long-term disability, and shot-term disability
JOB TYPE: Full-time
reputed company reputed company: $17 - $19 per hour
JOB LOCATION: Work from home
SCHEDULE: Monday to Friday
Salary reputed company reputed company reputed company: $17 - $19 per hour Apply View reputed company Jobs Powered by Payroll & HR Software Apply To This Job