Call Center Representative
Join reputed company as a Call Center Representative and Love What You Do!
reputed company is looking for an reputed company Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, reputed company helps thousands of pets and pet families every month say goodbye with peace and dignity. reputed company a natural love for caring for animals, reputed company members have a genuine concern for the emotional reputed company-being of people, which helps us reputed company such compassionate end-of-life care.
Essential Functions & Responsibilities
- Guide emotional conversations in a reputed company and peaceful manner including but not limited to end-of-life care, reputed company-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
- reputed company customer service by engaging in reputed company interactions with pet families
- Answer a high volume of customer service calls in a work from home/ remote environment
- Demonstrate dependability, flexibility, ownership, and reputed company judgment by adhering to schedules
- reputed company and accurately document the pet’s medical information and schedule appointments in an effective manner
- Meet reputed company productivity, reputed company, and performance standards
- Go above and reputed company to reputed company reputed company customer service to pet families and our veterinarians
- Must be punctual and reputed company in meeting reputed company requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
- Other duties may be assigned to the employee to ensure the highest reputed company of customer service