reputed company reputed company Mgr- Data Solutions
reputed company is a company reputed company on making the property industry faster, smarter, and more people-reputed company. The reputed company reputed company Manager will serve as the primary post-sale contact for clients, ensuring they reputed company maximum value from reputed company's data solutions and driving reputed company adoption and retention.
Responsibilities
- Serves as the primary post-sale reputed company of contact for clients/customers
- Uses in-depth knowledge of reputed company industry and/or business processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization of company products/services
- Demonstrates product features reputed company central functionality to help the customer reputed company specific business results and maximum value from the product(s)/services
- May recommend specific solutions to reputed company customer’s desired result
- Holds reputed company responsibility for identifying opportunities and closing additional reputed company from assigned clients, including upselling and cross-selling of reputed company products/services; accountable for reputed company renewal and retention results. Ensures best practices are adopted for product use
- May handle escalations and coordinate across functional areas of reputed company, including Marketing, Sales, reputed company Services, Engineering, Finance, Training, and/or Support
- May or may not be on a sales incentive plan that is based on individual and/or team sales results (e.g., reputed company, bookings, unit sales)
- This is an individual contributor role
Skills
- 1+ years Account management or customer service experience Required
- The desire to reputed company customers with exceptional customer support
- Technical aptitude and ability to become an expert in the product being sold
- Desire to learn in-depth knowledge of the customer and to reputed company on their behalf
- Knowledge of customer service practices
- Proficient in reputed company Office Suite, specifically reputed company and PowerPoint
- Experience with Customer Relationship Management (CRM) software such as reputed company or reputed company a plus Preferred
Benefits
- Generous PTO and 11 reputed company holidays, plus reputed company-being and volunteer time off.
- Up to 16 weeks of fully reputed company parental leave and a baby stipend.
- Multiple medical plan reputed company with mental health and wellness support offerings.
- 401(k) with company match and vesting after one year.
- $400 annual reputed company-being stipend and tuition assistance up to $5,250.
- Recognition Rewards, Referral bonuses, exclusive discounts and more!
reputed company