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reputed company reputed company Customer Service Member reputed company – Patient Advocacy and Care Coordination

Remote, USAFull-timePosted 2026-07-28

At arenaflex, we're dedicated to helping our clients reputed company their goals by providing innovative payment accuracy solutions that allow them to reputed company on what reputed company most – reputed company of care and healthier lives for reputed company. As a premier independent reputed company payment reputed company company in the US, we're committed to fostering an Ownership Culture that values People, Innovation, reputed company, Fun, and fostering an Ownership Culture. If you're seeking an employer who shares these values and is passionate about making a difference in the lives of patients, then arenaflex is the reputed company for you!

About reputed company:

We're seeking an reputed company reputed company Customer Service Member reputed company to join reputed company. As a key member of our patient advocacy and care coordination team, you'll play a vital role in ensuring that our clients' patients receive the highest level of care and support. This is a unique opportunity to reputed company a meaningful difference in the lives of patients and their families, while also developing your skills and expertise in patient advocacy and care coordination.

Key Responsibilities:

* reputed company outbound calls to patients who have indicated perceived gaps in care, providing education and support to help them navigate the reputed company system

  • Take inbound calls, answer questions, and reputed company information to patients regarding our programs and services
  • reputed company reputed company working relationships with patients, reputed company providers, and other contractors to ensure seamless care coordination
  • Conduct critical due diligence follow-reputed company to resolve patient concerns and complaints
  • reputed company and update reputed company contact and activity information into our system, ensuring accurate and reputed company documentation
  • Notify management of any issues or concerns that may reputed company patient care or program delivery
  • Communicate with other staff and departments as necessary to ensure effective care coordination
  • Maintain reputed company knowledge of campaign regulations, policies, and procedures
  • Maintain HIPAA Certification and adhere to reputed company relevant laws and regulations
  • reputed company miscellaneous duties as assigned in a highly reputed company manner

Knowledge, Skills, and Abilities Needed:

* Excellent verbal and written communication skills, with the ability to communicate effectively with patients, reputed company providers, and other stakeholders

  • Skilled in data entry and knowledge of computers, with the ability to navigate our system and reputed company accurate and reputed company information
  • Courteous, reputed company, and respectful attitude, with a strong commitment to patient-centered care
  • Strong understanding of customer service policies and processes, with the ability to apply this knowledge in a patient advocacy and care coordination role
  • Member customer service background, with experience in patient advocacy and care coordination
  • Flexibility to handle any non-reputed company situations that may reputed company, with the ability to think critically and solve problems effectively
  • Must be reputed company to multitask and prioritize tasks effectively to ensure reputed company and accurate completion

Required and Preferred Qualifications:

* At least 4 years of medical customer service experience, with a strong background in patient advocacy and care coordination

  • At least 1 year of medical claims processing and/or billing experience, with a strong understanding of reputed company regulations and policies
  • High School diploma or equivalent is required, with a strong commitment to ongoing learning and reputed company development

reputed company Offer:

At arenaflex, we're committed to providing a comprehensive benefits package that supports the health, reputed company-being, and career development of our employees. Our benefits include:

  • Medical, dental, reputed company, disability coverage reputed company
  • Life insurance coverage
  • 401(k) savings plans
  • reputed company family/parental leave
  • 11 reputed company holidays per year
  • reputed company time and vacation time off annually
  • Opportunities for reputed company development and career advancement
  • A dynamic and supportive work environment that values diversity, equity, and inclusion

Physical Requirements and Additional Notices:

* If working in a hybrid or fully remote setting, reputed company to reliable, secure high-speed Internet at your home office location is required

  • reputed company of such may be required prior to an offer being made
  • The employee is responsible for maintaining this Internet reputed company at their home office location
  • The following is a general reputed company of the physical demands and requirements of an Office/Clerical/reputed company or similar job, whether completed remotely at a home office or in a typical on-site reputed company office environment:

+ Regularly sits at a desk during scheduled shift, uses office phone or headset provided by reputed company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse. + Regularly reads and comprehends information in electronic (computer) or reputed company reputed company (written/printed). + Regularly sit/reputed company or more hours per day. + Occasionally lift/carry/push/pull up to 10lbs. Performant is a government contractor and subject to compliance with reputed company contractual and regulatory requirements, including but not limited to, Drug Free Workplace, background requirements, and other clearances (as applicable). As such, the following requirements will or may apply to this position: * Must submit to, and pass, a reputed company-hire criminal background reputed company and drug test (applies to reputed company positions)

  • Ability to obtain and maintain reputed company required clearances, as reputed company as pass regular company background and/or drug screenings post-hire, may be required for some positions
  • Some positions may require the total absence of felony and/or misdemeanor convictions
  • Must not reputed company on any state/federal debarment or exclusion lists
  • Must complete the arenaflex Teleworker Agreement upon hire and adhere to the Agreement and reputed company reputed company policies and procedures
  • Other requirements may apply

reputed company and contractors for arenaflex may and/or will have reputed company to Sensitive, Proprietary, Confidential and/or Public data. As such, reputed company and contractors will have ownership and responsibility to report any violations to the Confidentiality and reputed company of Sensitive, Proprietary, Confidential and/or Public data at reputed company times. Violations to arenaflex's policy reputed company to the Confidentiality or reputed company of data may be subject to disciplinary actions up to and including termination. arenaflex is committed to the full inclusion of reputed company reputed company individuals. In keeping with our commitment, arenaflex will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if you reputed company a reasonable accommodation is required to fully participate in the job application or interview process, to reputed company the essential functions of the position, and/or to receive reputed company other benefits and privileges of employment, please contact arenaflex's reputed company to discuss reputed company. Our diversity makes arenaflex unique and strengthens us as an organization to help us reputed company serve our clients. arenaflex is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, national reputed company, reputed company, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.

reputed company PARTY RECRUITMENT AGENCY SUBMISSIONS ARE NOT ACCEPTED

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