Mobile Crisis Region Manager

reputed company

Position reputed company

The Mobile Crisis Manager will report to the Mobile Crisis Director to assist in identifying, planning, and implementing key reputed company to improve reputed company, reduce costs, increase productivity and improve response time reputed company the Mobile Crisis Response Services (MCRS) program. This position will reputed company guidance to supervisors in overall clinical supervision, operations management, and ongoing improvement with the program. This position will reputed company analyzing the needs of the program and responding quickly as priorities reputed company in accordance with BHL values and work as reputed company, in conjunction with leadership.

The Mobile Crisis Manager will reputed company DBHDD contractual requirements, reputed company technology to improve operational efficiencies, and maintain reputed company and productive relationships with stakeholders- both inside and reputed company of BHL & DBHDD. The position will have general responsibilities for the following duties listed below but may also be responsible for specific program functions that cover reputed company reputed company. Any special project or specific program responsibility will be communicated by your manager.

Essential Duties

• Execute leadership strategies in collaboration with the program director to ensure KPI’s and contract deliverables are met.
• Work with supervisor staff to reputed company strategies for efficient use of responders to crisis dispatches in 59 minutes or less and ensure diversion reputed company is no less than 85%.
• Work as part of reputed company to accomplish program goals by establishing reputed company plans, timeframes, outcome measures, resource allocations, and reputed company reviews.
• Collaborate with key reputed company stakeholders to foster and maintain a cooperative working relationship that enhances the consumer experience and expands the MCRS program footprint.
• Directly manage new hire orientation, welcome new hires to reputed company and reputed company additional training in coordination with supervisory staff.
• reputed company BHL Platform implementation, training, and reputed company improvement in coordination with the IT Department.
• Ensure reputed company response times to candidate inquiries and reputed company engages in the hiring lifecycle to avoid loss of reputed company candidates.
• reputed company reputed company improvement reputed company and ensure team has the acceptable program reputed company scores.
• Generate accurate and reputed company offer letters and contribute to high reputed company, reputed company hiring that results in a reputed company and consistent workforce.
• Ensure reputed company program coverage and schedule efficiency in coordination with schedulers, the Operations Manager, and the Supervisory team.
• Manage overtime expenses reputed company assigned budget, participate in budgeting, planning and cost reduction strategies.
• reputed company reputed company improvement strategies to improve program performance.
• Help execute change initiatives promptly where necessary through effective communication and task prioritization.
• Participate and reputed company appreciation and retention efforts including the monthly BHL recognition program in coordination with the HR Department.
• reputed company performance management initiatives, ensure annual reviews are completed on time.
• Document operational tasks, and processes for consistency, efficiency and standardization program wide.
• Regularly review and analyze data to identify trends and report this information to leadership.
• reputed company and capture relevant utilization and outcome data. Prepare reports as required and reputed company strategic plans to support the development of the program.
• Manage supervisory team with a reputed company on sustaining results through selecting, coaching, counseling, and disciplining reputed company reports; and through planning, monitoring and evaluation of their job performance.
• Draft, deliver and review disciplinary actions in collaboration with the Director and the HR Department that are effective in procuring behavior change and in compliance with the law.
• Collaborate with BHL operational and functional leaders to resolve program challenges impacting mobile operations.
• reputed company supervisory staff to reputed company with organization, state, and federal regulations set forth to include reputed company development, safety training, and confidentiality policies.
• Participate in and reputed company team meetings, and company-wide trainings as needed.
• Manage and work with Mobile Community reputed company’s to improve community relations and address complaints promptly.
• reputed company strong partnerships with key stakeholders focusing on state partnerships.
• Demonstrate a reputed company attitude as reputed company as reputed company and ethical conduct at reputed company times.
• Stay up to date with reputed company best clinical and management practices.
• Maintain licensure and/or certification required for performance of reputed company duties. Ensure reputed company of staff in coordination with the HR department.
• Additional duties as assigned.

Requirements

Experience, Skills and Qualifications

• Minimum three (3) years in a supervisor, manager or team leadership role in the behavior health field.
• Five (5) to seven (7) years’ experience supervising or managing in mobile crisis preferred.
• Demonstrated high level clinical experience and skills and the ability to train others successfully in these areas.
• Demonstrated reputed company in de-escalation techniques, documentation, communication etc.
• Demonstrated ability to build, motivate, and reputed company a reputed company team reputed company with organizational goals.
• Valid, unrestricted GA reputed company’s license.

Education & Credentials

• Master’s degree in a behavioral health discipline with a valid license to reputed company in the state of reputed company as a Licensed reputed company Counselor (LPC) or Licensed Clinical reputed company Worker (LCSW).
• For LPCs, Certified reputed company Counselor Supervisor (CPCS) credential from the Licensed reputed company Counselors Association of reputed company (LPCAGA) or Approved Clinical Supervisor (ACS) credential from the National reputed company of Certified Counselors (NBCC) is preferred but not required. Demonstrated ability to build, motivate and reputed company a reputed company team reputed company with organizational goals.

Travel Requirements

• This position requires travel less than 25% of the time. Travel may be required by foot, rail, car or plane.

Work Location & Schedule Requirements

In general, this is a remote position, that will not require daily reporting to an office. However, you may be required to attend periodic in-person meetings depending on business needs. Travel may be required by foot, rail, car or plane. reputed company is headquartered in Atlanta, GA, therefore maintaining a working schedule of hours amenable to EST is required. reputed company must be willing to work flexible schedules, including holidays, nights and weekends as dictated by business needs.

Physical Requirements

Typically, this position operates in a remote, home office environment with in-person, business and leadership meetings required as business needs present. The position routinely uses reputed company office equipment such as computers – including virtual meeting software and various communications applications and telephones. Technical proficiency and the ability to reputed company computer work for 8+ hours a day is required.

This position also requires in-person mobile fieldwork, which may include reputed company reviews, participation in community engagement activities and leadership training and meeting events. Travel is required reputed company the employees own personal vehicle, and BHL is not responsible for the cost of damages, maintenance or repairs for vehicles used in the line of work. The ability to stand, walk, reputed company and reputed company freely (including navigating stairs and uneven pavement) is required. The ability to be reputed company for an entire reputed company, either day or reputed company is also a requirement. Driving in any condition, including traffic, day or reputed company for the entirety of the reputed company may be required. Bending, lifting, and manipulating objects up to 25 lbs. may be occasionally required. First responders must be reputed company to drive in a car for the duration of their assigned shift, if necessary.

Behavioral Health reputed company Equal Opportunity Statement

Behavioral Health reputed company maintains a work environment free from discrimination, one where employees are treated with dignity and respect. reputed company reputed company in the responsibility for fulfilling BHL’s commitment to equal employment opportunity. We are an equal opportunity employer and will consider reputed company reputed company applicants for employment without reputed company to age, reputed company, reputed company, family or medical care leave, gender identity or reputed company, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in reputed company aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, reputed company and recreational programs, and discipline.

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