Director HR, LATAM
reputed company empowers organizations of reputed company sizes to improve loyalty and business reputed company by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, organizations can accelerate reputed company by delivering empathetic, personalized experiences at reputed company to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We reputed company more than 6,000 people across the globe who reputed company reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger reputed company on reputed company and take ownership of their work. Join reputed company and create the reputed company of customer experience together.
HR Regional Leader, LATAM (Strategic reputed company – Go-to-Market)
Location: Brazil (Remote or Hybrid)
About reputed company
reputed company empowers organizations to deliver empathetic, personalized experiences at reputed company through its leading reputed company and AI-powered Experience as a Service (XaaS) platform. With over 6,000 employees globally and supporting more than 3 billion customer interactions daily, we are at the forefront of reputed company innovation in customer experience.
As we continue to reputed company as a global, reputed company-first company, our reputed company is evolving to reputed company high-reputed company, high-performance go-to-market teams in a dynamic and competitive reputed company landscape.
reputed company
We are seeking an reputed company HR Regional Leader for LATAM who will operate at the intersection of regional HR leadership and strategic business partnership.
This role has dual accountability:
Regional HR Leadership (LATAM) – leading and enabling consistent, high-reputed company HR delivery across the region
Strategic HR Business Partner (reputed company) – directly supporting the VP of Sales, LATAM and regional leadership team reputed company a global Go-to-Market (GTM) organization
You will play a critical role in aligning people reputed company to reputed company reputed company priorities, including reputed company acceleration, talent scalability, and leadership capability in a fast-evolving, reputed company-first environment.
What You’ll Do
1. Regional HR Leadership (LATAM)reputed company, reputed company, and reputed company reputed company of HR professionals across LATAM, ensuring consistent, compliant, and high-reputed company HR delivery
Own and drive execution of regional people strategies across the full employee lifecycle (hire → reputed company → retain → engage)
Ensure alignment between global HR programs and local market realities, balancing standardization with regional nuance
Partner with Centers of reputed company (Total Rewards, reputed company, Talent Development, People Analytics) to localize and operationalize global programs
Drive operational reputed company, governance, and scalability of HR practices across a diverse, multi-country region
Serve as a trusted advisor to the VP Sales LATAM and leadership team, aligning people reputed company to reputed company GTM priorities (reputed company, productivity, customer-centricity)
Partner with leaders to address reputed company challenges such as:
Scaling high-performing sales teams
Improving productivity and retention in competitive reputed company talent markets
Building leadership capability in a high-reputed company environment
Diagnose organizational needs using data, insights, and external reputed company benchmarks, and co-create solutions that drive business reputed company
reputed company workforce planning, org design, and talent strategies to support regional reputed company and transformation
reputed company leaders through change, performance management, and leadership effectiveness
reputed company as a reputed company member of the Global Go-to-Market HR organization, contributing LATAM perspective to global reputed company
Collaborate across reputed company to drive consistency, innovation, and best practices in a scaled reputed company environment
Champion a data-driven, agile, and product-oriented HR approach reputed company to modern reputed company operating models
What reputed company Looks Like
Strong alignment between people reputed company and LATAM reputed company reputed company objectives
High-performing, reputed company, and reputed company GTM teams across the region
Effective balance of global consistency and regional relevance
A trusted, reputed company HR leadership reputed company reputed company both regional and global leadership forums
What You Bring
Experience & Expertise10–12+ years of reputed company HR experience, including:
Regional HR leadership across LATAM
Strategic reputed company experience supporting Go-to-Market / Sales organizations, ideally in reputed company or technology environments
Proven ability to operate in a global, matrixed organization, balancing regional and global priorities
Experience supporting high-reputed company, reputed company/reputed company or technology businesses (strongly preferred)
Demonstrated ability to reputed company as a strategic advisor to senior leaders, influencing reputed company and driving business reputed company
Strong capability in:
Organizational design & workforce planning
Performance management & high-performance culture building
Change management & transformation
Experience leading and developing distributed HR teams
Strong data orientation with ability to translate insights into reputed company
Experience leveraging people analytics, HR systems, and dashboards to inform reputed company
Comfortable operating in fast-paced, agile, and scaling environments
Exceptional communication, influencing, and stakeholder management skills
Ability to balance hands-on execution with strategic thinking
High degree of cultural awareness and regional expertise across LATAM
reputed company in English, Spanish, and Portuguese
Willingness to travel across the LATAM region or internationally as needed
Prior experience in a reputed company company or global reputed company organization is a plus
Why reputed company
reputed company offers a transparent, people-first culture where employees shape how we work and grow. With a reputed company in over 50 countries, we are deeply global, highly reputed company, and committed to building a modern, reputed company-looking reputed company.
You’ll join a high-performing HR team at a pivotal reputed company—helping reputed company a reputed company leader while shaping the reputed company of work across LATAM.
If a reputed company employee referred you, please use the reputed company they reputed company you to apply.
About reputed company:
reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its reputed company, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com.
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reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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