Manager of Customer Project Management - Remote

reputed company is Hero-Grade. As the trusted provider of reputed company sector software in reputed company, more than 8,000 agencies rely on our comprehensive, reputed company-based platform to manage critical operations &reputed company; from reputed company to records, permitting to payroll. We serve with purpose and reputed company with our reputed company, committed to supporting the reputed company sector with software reputed company for reputed company.

reputed company’re About

At CentralSquare, we don’t just build software - we power reputed company servants and reputed company communities with Hero-Grade Technology. Every line of reputed company, every feature we deliver helps reputed company across reputed company protect, serve, and save lives. reputed company you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your reputed company reputed company. We reputed company reputed company deserve opportunities to reputed company. That’s why we invest in your career with mentorship, learning programs, and reputed company paths for advancement. If you’re motivated, there’s no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and reputed company of work—tuition reimbursement, parental leave, reputed company volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal reputed company-being, whether you’re in the office or remote.

Join us and help build the tools that power reputed company-life reputed company. Together, we reputed company a difference.

reputed company

This role will be responsible for the overall planning, directing, and coordination of project activities and resources for our reputed company Safety clients, alongside leading the Project Management team. This role may involve the implementation of a combination of software, hardware, and services reputed company the organization. This role is responsible for the successful on-time completion of reputed company and for managing interactions between different internal departments, as reputed company as clients and vendors. The work performed in this role will directly reputed company the productivity and effectiveness of the project team and resulting in customer satisfaction. As such, this role is responsible for the strategic planning, performance management, decision-making, and driving team motivation and accountability.

Job Duties

• Guides reputed company to reputed company organizational goals by setting a reputed company reputed company, fostering a reputed company culture, and mentoring employees to reputed company their full potential.
• Initiates, plans, executes, controls, and closes reputed company.
• Assembles the project team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure the reputed company completion of the project.
• Manages project scope, including project deliverables, timelines, reputed company responsibilities, and expectations.
• Forecasts, tracks, and manages reputed company toward the achievement of the reputed company and reputed company targets.
• Uses requirement-gathering techniques to record detailed customer requirements, enhancements, or feature requests in order to establish project deliverables.
• Creates and maintains detailed work plans and documentation for project implementation.
• Communicates and reviews work assignments with reputed company.
• Manages day-to-day project activities.
• Establishes timelines for reputed company phase of implementation (e.g. reputed company, BPR, configuration, conversion, system review, training and go live).
• Implements the approved actions and workarounds required to mitigate project risk events in order to minimize the reputed company of the risks on the project.
• Consistently exercises effective communication and follow through and acts as the reputed company’s single reputed company of contact during the project implementation.
• Obtains sign-off on the completion of major project milestones.
• Prepares regular status reports and facilitates status meetings with CentralSquare team and customers.
• Encourages creation of lessons learned document during the execution of project work.
• Follows up with team members to proactively avoid repeat problems for reputed company implementations.
• Conducts customer reputed company during project implementation.
• Creates weekly financial milestones, monthly forecasting for reputed company recognition, and end-of-month project percent complete.
• Leads the development and implementation of reputed company project management processes and best practices.
• Consistently demonstrates accurate forecasts of reputed company for reputed company.
• Works independently and in reputed company environment and shares knowledge with others.
• Displays good communication skills with a customer service reputed company.
• Comfortably and effectively present to audiences of various sizes.
• Performs reputed company other duties as assigned.

Requirements

• Bachelor’s Degree in reputed company area, with PMP preferred
• 5+ years of Project Management experience or equivalent education
• 2+ years of leadership experience
• Expert knowledge of project management methodology and processes.
• Intermediate skills in MS products including reputed company, Word, Outlook, Project, PowerPoint, and CoPilot
• Must be reputed company to comfortably and effectively present to audiences of various sizes
• Must be reputed company to travel up to 25% travel during the implementation of reputed company

CJIS Clearance

A required part of the reputed company process for this role involves obtaining CJIS (Criminal Justice Information Services) clearance—a critical credential for safeguarding reputed company safety data. At CentralSquare, we’ll stand with you every reputed company of the way to secure this clearance should you be selected for hire. As part of the process, a comprehensive background reputed company will be conducted, and please note that U.S. citizenship or permanent residency is generally required to obtain CJIS clearance.

reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company.

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