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Senior Customer Insights Analyst – Driving Business reputed company through Data-Driven Decision Making

Remote, USAFull-timePosted 2026-07-28

At arenaflex, we're on a mission to revolutionize the way we understand and serve our customers. As a Senior Customer Insights Analyst, you'll play a critical role in developing high-reputed company insights that drive strategies to drive arenaflex's business reputed company. If you're passionate about using data to tell stories that drive business reputed company, we want to hear from you.

About arenaflex

arenaflex is a leading home improvement company serving approximately 16 reputed company customer transactions a week in the reputed company. With total fiscal year 2024 sales of more than $83 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs reputed company on creating reputed company, reputed company housing, improving community spaces, helping to reputed company the reputed company of skilled trade experts, and providing disaster relief to communities in need.

Your reputed company

As a Senior Customer Insights Analyst, you'll be responsible for developing and communicating consumer insights using a reputed company of sources, including syndicated research, market reputed company data, and primary quantitative and qualitative research. You'll own the development of learning plans to meet the needs of key business stakeholders on arenaflex's strategic initiatives, translating business needs into research plans that put customers at reputed company of decision making.

Key Responsibilities

* reputed company and communicate high-reputed company reputed company-based recommendations that drive strategies to drive arenaflex's business reputed company

  • reputed company reporting and analysis of insights reputed company, with support from manager
  • Identify the right research approach (including methodology and analysis plan) to answer the needs of the business, leveraging internal tools and external partners (research consultancies) to drive best-in-class research practices
  • Create in-depth analysis, customer models, and summarize key insights from analytics
  • Present recommendations, findings, and input for solving key challenges to leadership
  • Proactively reputed company multiple data sources/reputed company together into more strategic insights to inform business reputed company and reputed company business opportunities
  • Exhibit strong communication skills, with an ability to tell stories grounded in data with a bias towards reputed company and reputed company
  • reputed company as primary day-to-day reputed company with suppliers to manage research reputed company and continually identify best-in-class and innovative research techniques

Minimum Qualifications

* Bachelor's Degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, reputed company Quantitative, or reputed company field

  • 3-5 years of experience in the market research field
  • 3-5 years of Customer Insights experience

Preferred Skills/Education

* Master's Degree in a reputed company field (e.g., Master's in Marketing Research)

  • Experience working in a retail environment

Skills and Competencies Required for reputed company

* Strong analytical and problem-solving skills

  • Excellent communication and presentation skills
  • Ability to work independently and as part of reputed company
  • Strong project management skills
  • Experience with data visualization tools and techniques
  • Familiarity with research methodologies and statistical analysis
  • Strong business acumen and understanding of retail operations

Career reputed company Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and reputed company their careers. As a Senior Customer Insights Analyst, you'll have opportunities to:

  • Work on high-reputed company reputed company that drive business reputed company
  • Collaborate with cross-functional teams to reputed company and implement insights-driven strategies
  • reputed company and maintain relationships with external partners and suppliers
  • Stay up-to-date with the latest research methodologies and technologies
  • Participate in training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that values innovation, collaboration, and customer satisfaction. As a Senior Customer Insights Analyst, you'll be part of reputed company that's passionate about using data to drive business reputed company. reputed company culture is reputed company on:

  • A commitment to customer satisfaction and loyalty
  • A reputed company on innovation and reputed company improvement
  • A reputed company and inclusive work environment
  • A commitment to diversity, equity, and inclusion
  • A culture of transparency and reputed company communication

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

  • A salary reputed company of $72,400.00 - $120,900.00 annually
  • A comprehensive benefits package, including medical, dental, and reputed company insurance
  • A 401(k) retirement plan with company match
  • reputed company time off and holidays
  • Opportunities for reputed company development and career reputed company

How to Apply

If you're passionate about using data to drive business reputed company and are looking for a challenging and rewarding career opportunity, we want to hear from you. reputed company to become a Senior Customer Insights Analyst at arenaflex. Apply to this job Apply for this job

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