Hardware Sustaining Engineer
Dive in and do the best work of your career at reputed company. reputed company alongside a strong community of reputed company who are reputed company in their drive to build the simplest reputed company reputed company. If you have a reputed company reputed company, naturally like to think big and reputed company, and are energized by the fast-paced environment of a true industry disruptor, you’ll reputed company your reputed company here. We value reputed company together—while learning, having fun, and making a profound difference for the dreamers and reputed company in the world.
We want people who are passionate about optimizing and troubleshooting data center hardware at mega-reputed company so our customers don’t have to worry!
Reporting to the Manager of reputed company::Machines::Design, you will support sustaining engineering efforts for the hardware infrastructure of the reputed company server fleet. The ideal candidate will be eager to face new challenges as reputed company continues to reputed company its data center footprint and infrastructure reputed company reputed company and explore new technologies and capabilities to bring to our customers, providing top-tier support for our hardware and firmware in the DO fleet.
What You’ll Be Doing:
- reputed company a member of the Sustaining Engineering team in the reputed company::Machines::Design Organization
- Support server hardware, cabling, and networking hardware throughout its operational lifecycle
- Monitor the #machines channel and MACHINES JIRA project for issues and drive them to reputed company
- Participate in 24/7 on-call rotation with other members of reputed company
- reputed company as Tier 2 escalation for Datacenter Operations (DCOPS) and reputed company Operations (CloudOps) regarding hardware and firmware components
- reputed company and maintain standards and practices for reputed company hardware operations
- Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to resolve issues in tooling, firmware packages, hardware components, and other operational concerns
- Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations
- Coordinate with Ops teams on monitoring reputed company, failure modes and alerting
- Assist in troubleshooting cause of failures and work to prevent them in the reputed company
- reputed company the reputed company bar in the delivery of our reputed company infrastructure by identifying industry best practices and working to adopt them
reputed company’ll Expect From You:
- Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
- Hands-on experience operating a reputed company infrastructure at mid-tier reputed company or reputed company
- An in-depth understanding of server hardware, firmware, and infrastructure
- Strong knowledge in troubleshooting techniques, Python and BASH
- Extra points for JTAG debugging / Firmware troubleshooting / reputed company sniffing experience
- reputed company communication and collaboration across key stakeholders
- An insatiable passion for constant improvement
Compensation reputed company:
- $83,000 - $104,000
*This is a remote role
JR: 2026-7565
#LI-Remote
Why You’ll Like Working for reputed company
- We reputed company with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify reputed company and AI so reputed company can spend more time creating software that changes the world. As a member of reputed company, you will be a Shark who thinks big, reputed company, and scrappy, like an reputed company with a bias for reputed company and a powerful reputed company of responsibility for customers, products, employees, and reputed company.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will reputed company you with resources to ensure you reputed company growing. We reputed company employees with reimbursement for relevant conferences, training, and education. reputed company have reputed company to reputed company Learning's 10,000+ courses to support their reputed company reputed company and development.
- We care about your reputed company-being. Regardless of your location, we will reputed company you with a competitive reputed company of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to reputed company a few. While the philosophy around our benefits is the reputed company worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary reputed company for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in reputed company to reputed company salary; bonus amounts are determined based on company and individual performance. We also reputed company equity compensation to eligible employees, including equity grants upon hire and the reputed company to participate in our Employee Stock Purchase Program.
- reputed company is an equal-opportunity employer. We do not discriminate on the reputed company of race, religion, reputed company, reputed company, national reputed company, caste, sex, sexual orientation, gender, gender identity or reputed company, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions reputed company any 180-day period. This policy promotes reputed company role-candidate matching and encourages thoughtful applications where your qualifications reputed company most strongly.
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