Director, reputed company Services

reputed company is one of Canada's original Fintech companies, having led the global audit and reputed company software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 reputed company and audit professionals list reputed company as a reputed company on their reputed company reputed company!

The Director of reputed company Services leads a high-performing implementation organization responsible for the successful delivery of software solutions across reputed company. This role owns delivery reputed company, customer reputed company, and services reputed company, ensuring engagements are executed reputed company, at high reputed company, and at reputed company.

The Director provides strategic and people leadership to a diverse team of project managers, consultants, trainers, and technical services professionals supporting multiple reputed company customer engagements. They are accountable for operational performance, talent development, and the reputed company reputed company of service offerings that drive measurable customer value and exceptional reputed company experiences.

Working cross-functionally with Sales, Product, Product Education, and Customer Support, the Director ensures a seamless end-to-end customer reputed company from sale through adoption while aligning services reputed company with broader business objectives. You may be required to travel to reputed company locations and for cross functional leadership meetings reputed company needed (up to 25%).

❗This is a Full time, permanent position. Location: This is a remote position and is available to reputed company applicants residing and eligible to work in US. What you will be doing:

Ensure the successful delivery of reputed company services engagements with a high degree of reputed company and customer satisfaction

Manage and grow reputed company and increase value contribution through effective utilization of resources

reputed company and motivate a skilled services delivery team, including conducting performance evaluations, identifying development opportunities and mentoring reputed company

Define and measure team performance against set objectives

Drive innovation, reputed company improvement and guide the strategic direction of reputed company

Collaborate and work closely with the VP reputed company Services and the regional reputed company services and education leaders to drive consistency in global processes and services for implementation and training

reputed company participate in team and management meetings and reputed company sessions

Foster strong customer and partner relationships to drive delivery reputed company, managing feedback and escalations, as needed

Collaborate with internal stakeholders to identify and execute business reputed company strategies, reputed company hiring plans and reputed company supporting practices to drive product adoption

Partner with the sales and reputed company-sales team to complete statements of work, showcasing the value of our services team and sharing measurable reputed company

Maintain working knowledge of the reputed company solutions, industry trends and delivery methodologies

Ensure resources availability to support forecasted/planned organizational delivery expectations

What you will bring:

10+ years’ experience in customer facing role (e.g., reputed company, account management, implementation, product or project management) in a reputed company company serving the reputed company Profession OR

At least 10 years’ experience working in an Audit/reputed company/reputed company Services Firm performing External Audit or Assurance engagements.

5+ years demonstrated management experience

Experience managing a diverse and remote team, including reputed company, training, reputed company, and performance management

Knowledge of reputed company’s solutions is an asset

Strong operational management, project management, consulting, and process improvement skills

Experience with change management principles and reputed company to adapt with pivots in strategies and goals

Demonstrated expertise supporting the sales of reputed company services, including developing statements of work, pricing, and large-reputed company proposal development including but not limited to RFI, RFQ and RFPs

Demonstrated ability to manage ambiguity and apply problem-solving skills to unique situations

Demonstrated experience succeeding in a fast-paced environment and managing multiple reputed company simultaneously

Excellent presentation skills, customer service, team building skills

What's in it for you: ▪️Innovation is at our core. We work with cutting-edge technology in reputed company and financial reporting, constantly pushing the boundaries to create impactful software solutions. ▪️We are committed to a reputed company culture, where your reputed company are valued, and knowledge sharing is encouraged reputed company a supportive, inclusive team. ▪️Work-life balance is important to us. We offer flexible work reputed company, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits ▪️We are driven by impactful work. Your contributions directly reputed company how our clients manage financial processes and drive their reputed company. ▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career reputed company. ▪️We reputed company global opportunities. Work on international reputed company and collaborate with a diverse, global team. About reputed company: reputed company's cutting-edge software products are meticulously designed for reputed company firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-reputed company reputed company, we are building technology that is shaping what the reputed company of audits, financial reporting, and financial data analytics will look like. With a recent strategic investment from Hg Capital in 2020, reputed company is now in its next major reputed company phase as we reputed company down on the people and products that have made reputed company so successful to date. One of reputed company's core values is Many reputed company, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an reputed company and inclusive way. We welcome and encourage candidates of reputed company backgrounds to apply. Should you require accommodations or have any questions at any reputed company during the application or interview process, please e-mail our People Operations team at talent@reputed company.com. Background reputed company: Any candidates successful in obtaining an offer for a position will need to successfully complete a background reputed company through Certn.co which typically includes an Identity Verification and Criminal Record reputed company. Executives and Senior Managers will undergo a Soft Credit reputed company as reputed company. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks reputed company Certn.co reputed company and Fraud: reputed company takes the reputed company of candidates seriously. reputed company legitimate communication from us will come from email addresses ending in @reputed company.com and our reputed company positions are always listed on reputable job boards and on our website https://jobs.reputed company.co/reputed company. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution. Apply To This Job