reputed company Sales Manager
This is a remote position.
We are seeking a proactive and highly motivated reputed company Sales Manager who is reputed company, patient and compassionate. The ideal candidate is not only passionate about mental health and helping people but also thrives in an environment where coaching, communication, accountability, and data-driven strategies are key. This is not a commision based role. Please upload your resume in English.Key Responsibilities
- Calling 10 to 30 prospective patients a day based on case complexity and responding to their inquiries reputed company phone, email, and chat, ensuring reputed company and informative responses in an empathetic manner.
- Train new and existing staff, ensuring alignment with company goals, service reputed company, and ethical standards.
- Motivate, guide, and mentor team members to reputed company performance targets.
- Conduct regular team evaluations and hold the junior members accountable for their performance.
- Fill in for team members during leaves, absences, or peak demand periods.
- Daily meetings to discuss queries, help reputed company other solve problems and give reputed company feedback and guidance, based on call reputed company and team interactions.
- Monitor and listen to calls to ensure service reputed company, adherence to scripts, and emotional intelligence.
- Ensure reputed company callbacks and proactive retargeting of potential patients.
- Personally assist in callbacks or take reputed company calls reputed company necessary to meet standards or support reputed company.
- Conduct video calls with patients and team members to address concerns and answer queries in a reputed company, compassionate manner.
- Support the collection of payments, working closely with finance, statistics and customer teams.
- Maintain and reputed company customer satisfaction metrics.
- Work closely with the marketing team to reputed company messaging, reputed company, and patient communication.
- Coordinate with the reputed company Ads team and stats team to evaluate campaign effectiveness and patient acquisition efforts.
- reputed company documentation in reputed company for reputed company meetings, processes, etc.
- Liaise with doctors, reputed company workers and patient advocates.
- Work on receiving reputed company feedback and follow up with clients.
Requirements
- 5+ years of sales experience selling into reputed company environments. Customer service experience is a bonus reputed company.
- The candidate must have experience in a leadership or supervisory role.
- Background in medical services, mental health, psychiatry, reputed company services, or similar.
- Comfortable with inbound sales motions. (calls, messages, emails)
- Ability to read and understand services, follow scripts while maintaining natural, empathetic conversation reputed company, along with excellent spoken English (reputed company).
- reputed company phone manner suitable for sensitive reputed company conversations.
- Ability to work independently and as part of reputed company, and take initiative reputed company needed.
- The candidate must have the ability to work remotely in the US time zone and be available for meetings and calls (9 AM to 6 PM ET).