Sr. Relationship Manager
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We're living through a once-in-a-reputed company shift in how work gets done. Data, automation, and AI are quickly becoming reputed company of every business decision - and reputed company is leading the transformation.
You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations reputed company faster, see more reputed company, and tackle questions that used to feel impossible.
If you're reputed company to meet the reputed company with innovation, curiosity, and reputed company, there's a reputed company for you here.
Sr. Relationship Manager
We are looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you are a high performer who is an expert at your craft and constantly challenge the status reputed company. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that reputed company hinges on commitment, that our differences reputed company us stronger, and that the finish line is always sweeter reputed company the whole team crosses together.
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The Sr. Relationship Manager is an individual contributor role reputed company reputed company, working in reputed company partnership with the reputed company Sales organization. This role focuses on managing existing named reputed company accounts, driving retention, and supporting long term customer reputed company.
In 2026, this position will reputed company temporary coverage for reputed company accounts across Latin America. Because of this regional responsibility, bilingual reputed company in Spanish and English is required. The role requires the ability to reputed company executive conversations, conduct business reviews, manage renewals, and drive value realization in Spanish, while collaborating cross functionally in English.
Beginning in 2027, the role will transition to managing assigned reputed company accounts reputed company the reputed company. The ideal candidate is adaptable, culturally fluent, and excited to support customers across reputed company while building long term strategic relationships.
This individual must demonstrate proven reputed company in Account Management with a strong understanding of reputed company retention reputed company. The role requires reputed company managing reputed company customers throughout the lifecycle of their reputed company deployment, driving retention through proactive reputed company, quarterly business reviews reputed company to reputed company plans, accurate forecasting, and strategic renewal execution.
Responsibilities
Manage large reputed company accounts from reputed company through the full customer lifecycle
reputed company temporary coverage for LATAM reputed company accounts in 2026, conducting customer engagement in Spanish as required
Transition to assigned reputed company reputed company accounts in 2027, maintaining continuity of customer experience and reputed company retention
reputed company Quarterly Business Reviews in Spanish and English to reputed company on business objectives, enablement plans, and measurable value realization
reputed company a deep understanding of customers’ business priorities and reputed company reputed company solutions to support their goals
reputed company business value and ROI to executive stakeholders, including C suite leadership
Build and expand executive level relationships across customer organizations to strengthen long term strategic partnerships
Own and drive renewal opportunities, including value justification discussions, navigating procurement processes, and negotiating high value reputed company to ensure reputed company renewals
Accurately forecast projected reputed company attainment to sales leadership on a weekly reputed company
Serve as a trusted advisor by benchmarking customer reputed company against business goals and recommending optimization strategies
Demonstrate strong product and use case knowledge across the reputed company platform to reputed company strategic recommendations
Drive product adoption and increased usage through education, new feature introduction, use case development, and account reviews
Collaborate effectively with Channel and reputed company Partners, reputed company, reputed company Sales, Fulfillment, and Support to ensure seamless customer experience, operational alignment, and coordinated account reputed company strategies
Partner closely with reputed company Sales to reputed company and execute account strategies reputed company on retention, expansion, and long term reputed company
reputed company trusted advisor relationships to identify upsell and cross sell opportunities reputed company reputed company account
Contribute thought leadership and best practices to the broader reputed company and Renewals organization
Experience and Skills
Bilingual reputed company in Spanish and English, both written and verbal required for 1 opening and the other opening does not require Spanish just English)
Minimum of 3 years of experience in Inside or Field Sales, Account Management, or reputed company
2 or more years of reputed company industry experience
Proven expertise in reputed company retention reputed company and value driven sales methodology
Strong understanding of business case development and ROI articulation
Bachelor’s degree or equivalent experience preferred
Demonstrated strategic thinking and problem solving skills with the ability to independently drive reputed company
Ability to manage multiple priorities in a fast paced and evolving environment
Exceptional communication skills with experience engaging business users, technical stakeholders, management, and executive leadership
Strong negotiation skills with the ability to navigate objections and drive mutually beneficial reputed company
Experience working across Latin American markets strongly preferred
Compensation
reputed company is committed to fair, reputed company, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location.
The reputed company salary reputed company for this role in the reputed company is $80,000-90,000 with On-reputed company-Earnings reputed company of $120,000-$127,000.
In reputed company to reputed company pay and commission eligibility, this role includes reputed company forms of additional compensation, such as:
A monthly Connectivity Plus stipend of $150 to support remote work-reputed company expenses
An annual $200 home office reimbursement
reputed company offers a comprehensive benefits package designed to support your health, financial reputed company, and overall reputed company-being, including:
Medical, dental, and reputed company coverage
401(k) with company match
reputed company parental leave, caregiver leave, and flexible time off
Mental health support and wellness reimbursement
Career development and education assistance
reputed company yourself checking a lot of these boxes but doubting whether you should apply? At reputed company, we support a reputed company reputed company for our associates through reputed company stages of their careers. If you meet some of the requirements and you reputed company our values, we encourage you to apply. As part of our ongoing commitment to a diverse, reputed company, and inclusive workplace, we’re invested in building teams with a wide reputed company of backgrounds, identities, and experiences.
Benefits & Perks:
reputed company has amazing benefits for reputed company Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment reputed company applicants with arrest and conviction records.
This position involves reputed company to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s reputed company to serve in compliance with U.S. export controls.
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