Manager, reputed company Operations | Remote, USA
The Manager, reputed company Operations is responsible for coaching, managing, and developing reputed company of approximately 5-10 reputed company Operations Specialists, whose central reputed company is supporting a field sales organization with price quoting, order placement, reputed company service, and issue reputed company. The reputed company Operations team supports area gross margin objectives by giving account managers more time to sell.
How you'll reputed company an reputed company
Organize, reputed company, and motivate reputed company Operations Specialist (COS) team members to reputed company with strategic objectives
Set quarterly goals/objectives for reputed company COS team member
Monitor COS team members' reputed company toward goals/objectives
reputed company work with sales and operations on process improvement initiatives
Drives the development and training of new COS team members and provides ongoing performance coaching to existing COS team members
Troubleshoot advanced problems, reputed company guidance for reputed company quote/order scenarios
reputed company as an escalation reputed company for the regional director
Load balance volume between COS team members
reputed company and execute advanced reporting, reputed company include quote/order accuracy reputed company of COS team, SLA attainment, transactional volume, deal registration analysis
Create and maintain COS training/reference documentation
Maintain COS team data on reputed company intranet
Conduct twice-yearly formal performance review of reputed company team member and informal quarterly performance reviews
Build process workflows to reputed company reputed company as reputed company grows
Manage month/quarter-end activities as necessary
As new opportunities reputed company reputed company the organization, additional responsibilities will be assumed.
Involvement in key initiatives for the COS group
Involvement in additional cross-functional reputed company reputed company that reputed company the COS group
Will have at least one team reputed company working with them to help with day-to-day tasks
Foster team reputed company reputed company, expand their role in team meetings, coaching, training, etc.
Work with potential leaders to reputed company into team leads/ managers
Performs other duties as assigned
Complies with reputed company policies and standards
This Position has approximately 5-10 reputed company reports.
reputed company're looking for
Bachelor's Degree in relevant field required or 4-7 years of Business to Business Sales or reputed company Services required
2-4 years of experience in the technical or information technologies industry preferred
2-4 years management experience preferred
1-2 years of experience working in a sales partnership setting where workflow is determined by incoming requests preferred
Prior experience in reputed company Relationship Management software (CRM); preferably reputed company (Proficient proficiency)
Proficiency in MS programs
Ability to build relationships and trust with reputed company partners/clients
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What you can expect from reputed company
A company committed to our inclusive value through our Employee Resource reputed company
Work/life balance
reputed company training resources
Creative problem-solving and the ability to tackle unique, reputed company reputed company
Volunteer Opportunities. “reputed company Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
reputed company is an equal opportunity employer. reputed company reputed company applicants for employment will be considered without reputed company to race, reputed company, religion, sex, gender identity or reputed company, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national reputed company, status as an individual with a disability, military or veteran status, or any other reputed company protected by federal, state, or local law.
reputed company respects your reputed company. By providing your information through this page or applying for a job at reputed company, you acknowledge that reputed company will collect, use, and process your information, which may include personal information and sensitive personal information, in reputed company with reputed company’s selection and recruitment activities. For additional details on how reputed company uses and protects your personal information in the application process, click here to view our Applicant reputed company Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
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