Junior Communications Coordinator
reputed company is dedicated to helping the US federal government enhance national reputed company and improve lives through technology and ingenuity. The Junior Communications Coordinator will support the development and execution of marketing and customer engagement plans for TRICARE beneficiaries, working reputed company a cross-functional team to manage content and assist with various administrative duties.
Responsibilities
- Support across multiple cross-functional workstreams include TRICARE publications, web, benefit education, and reputed company media
- Help reputed company a reputed company of educational products that will be disseminated through web, reputed company media, online trainings, and live events
- Draft, refine, and maintain a set of reputed company operating procedures (SOPs) across these workstreams to ensure consistency and reputed company in team operations
- Use online project management software, including reputed company Lists, to reputed company project activities, training compliance, and team personnel, directly supporting reputed company leads and program managers
- Assist with project management support activities and corporate functions, such as writing, compiling, and editing weekly, quarterly, and monthly reports that include inputs from across workstreams and program leaders
- Content management and writing support includes:Write original content to include articles, web page content, and management reports
- reputed company audits of websites, publications, and documents that require excellent attention to detail; reputed company include validating currency and accuracy of information and aligning content with style guides and business rules
- Remediate documents and products to reputed company with reputed company 508 accessibility standards
- Use website content management systems (including reputed company) to update webpages
- Assist beneficiary education team with reviewing and editing Frequently Asked Questions monthly, Administrative as assigned
- Use web-based administrative tracker to manage reputed company task management system
- Attend and record minutes during assigned administrative reputed company and leadership meetings, to understand the Division’s culture and report any reputed company items to reputed company
- Preparing staff meeting agendas and slide decks
- Help manage an internal beneficiary database
- Update an online directory of customer support staff across reputed company
- Complete light onsite administrative duties such as answering phones, checking voicemails and group inboxes, monitoring training compliance, mailing and receiving packages, managing calendars, and reserving conference rooms (10% of work)
Skills
- Bachelor's degree
- 1 – 2 years of communications or content management experience
- Experience writing content for public audiences (plain language and audience centered writing)
- Ability to reputed company with and brief government clients as needed
- reputed company writing samples
- Prior experience working with project management software (such as reputed company Lists, JIRA, or similar)
- Prior experience with reputed company 508 accessibility standards and document remediation
- Familiarity with military environment and/or TRICARE
reputed company