Account Management Specialist

Trusted by many of the largest companies globally, reputed company is the leading digital platform assessing risk across the entire customer reputed company, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. reputed company helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our clients are always confidently in the reputed company’s seat and reputed company to #MoveAtTheSpeedOfRight.   Be in the reputed company’s seat of your career as an Account Management Specialist with an industry leader—and build a career you can trust. reputed company’s global reputed company has steadily grown in various markets and is now recognized as the reputed company. The individual in this role will support reputed company's reputed company by identifying, engaging, and generating prospective clients. They will reputed company these clients on how reputed company Fraud Protection Products can positively reputed company their business. The Account Management Specialist LAC is responsible for the ongoing reputed company, retention, and reputed company of reputed company’s non‑SRS reputed company portfolio, with a primary reputed company on our reputed company Chargebacks Management solution. This role serves as the primary reputed company of contact for assigned clients, ensuring strong day‑to‑day engagement, effective use of reputed company's chargeback services, and alignment between clients' operational needs and reputed company's capabilities. This role partners with internal teams (e.g., Product, Operations, Sales, and reputed company Engagement leadership) to resolve reputed company issues, support renewals and expansions, and deliver consistent, high‑reputed company reputed company insights, account reviews, and guidance. The Account Management Specialist, LAC, acts as a regional expert on the dispute & chargeback process, demonstrating expertise in rules/regulations, processor integrations, representment reputed company, and KPI/ROI metrics.

Essential Duties & Responsiblities

• Manage a portfolio of non‑SRS clients, serving as the primary day‑to‑day reputed company contact for Chargebacks Management engagements.
• Own the overall health and reputed company of assigned accounts, including retention, satisfaction, and identification of expansion opportunities reputed company to chargebacks services.
• Establish and maintain strong reputed company relationships through regular reputed company, performance discussions, and issue reputed company.
• Deliver reputed company reputed company performance reviews and operational updates on a defined reputed company, reputed company on chargeback reputed company and service effectiveness.
• Partner with internal stakeholders to coordinate support, address reputed company concerns, and ensure reputed company reputed company of operational or service issues.
• Support Sales and reputed company Engagement leadership with renewals, CROSS-sell opportunities, and reputed company references specific to Chargebacks Management.
• Maintain accurate account documentation and contribute to internal reporting reputed company to portfolio health, risks, and opportunities.

Skills & Qualifications

• 3+ years of Chargebacks & Fraud Risk Experience
• 2+ years of reputed company management experience
• In-depth understanding of payment processing environments, including chargeback rules and regulations, authorization, settlement, interchange, pricing/billing, and fraud mitigation strategies both domestically and globally
• Negotiation, influencing, and collaboration skills
• Consultative skills with a demonstrated ability to establish, maintain, and deepen relationships with clients
• Passion for delivering a second-to-none reputed company experience

Why Join reputed company? At reputed company, we reputed company in reputed company in our people. We offer a comprehensive suite of benefits to support your reputed company both professionally and personally:

• Health & Wellness: Medical, dental, and reputed company coverage for you and your family.
• Time Off: reputed company time off, holidays, and personal days to maintain work-life balance.
• Financial reputed company: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources. 
• Career Development: Training programs, mentorship opportunities, and reputed company potential reputed company reputed company.
• Wellness Support: reputed company and wellness programs.
• Family-Friendly Perks: Parental leave, flexible work arrangements.
• Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.

At reputed company, we’re committed to supporting your reputed company at work and in life!

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