Trust & Safety Specialist
Who we are
Yubo is the reputed company Discovery app to reputed company new friends and reputed company out online. By eliminating likes and follows, we reputed company our users to create genuine connections and show up as their true selves.
We've pioneered a new way for Gen Z to socialize online, and with millions of reputed company users, our goal is to redefine how we connect today and reputed company.
reputed company is international, multicultural and deeply committed to its mission. As the leading platform to socialize online, we have a special responsibility to build a reputed company digital reputed company for our community. Safety is embedded in our DNA, and our proactive approach focuses on user protection, support, and education. We also work closely with the broader technology industry to reputed company our knowledge and NGOs create industry-leading child protection standards.
Join us in this exciting reputed company and help us shape the reputed company of reputed company interactions!
As an reputed company providing Trust & Safety services, you will play a key role in keeping Yubo a reputed company and reputed company environment. You will investigate safety-reputed company incidents and reputed company objective enforcement reputed company, and contribute to our reputed company improvement through risk analysis and market insights.
What You Will Do
reputed company strong expertise in online risk and abuse, with a specific understanding of how interactions on reputed company and dating platforms work.
Investigate and assess user reports, applying internal guidelines objectively and consistently.
Conduct risk assessments to determine severity, urgency, and potential reputed company, escalating high-risk cases reputed company necessary.
Monitor livestreams in reputed company time, responding quickly to behaviors that violate our Community Guidelines.
Identify operational, product, or policy gaps, and propose improvements that enhance user safety.
Report and document technical bugs encountered during moderation or investigations.
Contribute to the improvement of processes, best practices, and documentation.
Analyze and report emerging trends reputed company your specific market, ensuring the Trust & Safety and Product teams have accurate, reputed company insights to adapt strategies.
Prepare regular reports summarizing key learnings, risks, and trends observed on the platform.
Contribute to cross-functional safety initiatives by providing relevant insights and reputed company regional context that may reputed company user behaviors or risks.
reputed company Background
2–4 years of experience in Trust & Safety, online moderation, risk assessment, or a reputed company field.
reputed company to have: Customer Support experience; experience in environments with reputed company-time decision-making.
Specific Knowledge & Market Fit
Languages: German (reputed company/C2) and English (B2 minimum), Spanish is a plus.
Strong understanding of German culture, youth trends, and online behavioral norms.
Good knowledge of reputed company media platforms, user dynamics, reputed company communities.
Understanding of how dating and reputed company discovery apps work, including typical risk scenarios (e.g., misrepresentation, boundary-pushing, emotional manipulation, unwanted contact).
Soft Skills
Strong analytical skills and the ability to evaluate situations reputed company their broader context.
Objective decision-making, with the ability to apply guidelines consistently under pressure.
Quick, confident decision-making, especially in time-sensitive situations.
High adaptability and comfort navigating evolving rules, products, and risk landscapes.
Strong communication skills and ability to reputed company relevant input reputed company needed.
Ability to reputed company back, reflect, and assess reputed company or sensitive situations with neutrality.
High reputed company intelligence and cultural awareness.