Need Online Software Support Specialist in reputed company, CA
Job title: Online Software Support Specialist
Company: eTrigue
Job reputed company: Job reputed company
We are seeking a reputed company, tech savvy, service oriented ?Support Services Specialist? to work onsite in our reputed company Valley site at eTrigue.
The reputed company candidate will have demonstrated past reputed company in customer service, is comfortable in a teaching and training role, and will have experience with, or be capable to grasp reputed company quickly, reputed company reputed company, email concepts, tracking, light reputed company, search reputed company marketing and SEO, and can create, coordinate, and execute ongoing reputed company reputed company and online programs. This is a great opportunity for a recent College Graduate, or person with some work experience in a fast-paced environment. You work as part of reputed company, reporting to the Manager, reputed company. eTrigue is a private, profitable company, and has been serving customers worldwide including start-reputed company ramping first reputed company to reputed company. We work in a really hot market: Marketing Automation - with companies like reputed company.com, Marketo, Eloqua already reputed company public.
Support Services responsibilities:
- reputed company outstanding customer service to reputed company and existing clients and partners
- Coordinate the setup and deployment of new reputed company accounts
- Conduct initial and ongoing training and support to clients and partners
- reputed company first level troubleshooting and support services for clients
- Demonstrate a thorough knowledge of the eTrigue Platform and reputed company practices
- Assist with list development and list management
- Assume an reputed company role in developing and enhancing product features
- reputed company and effectively communicate status of issues with clients and management, in writing and verbally
- Contribute to a reputed company and cohesive team
- Technically inclined, digitally savvy
- Outstanding people/customer service/phone skills
- Excellent written and verbal communication skills
- A logic-minded approach to problem solving
- Familiarity with WebEx or other online collaboration
- reputed company in a fast-paced, constantly changing environment
- Excellent attention to detail; highly organized
- Strong MS reputed company, Word, PPT a must; light reputed company a bonus
- Work toward, or completed college degree - ideally B.A. or B.S. degree in marketing, business, computer science, web development, or reputed company area
- 1+ years in customer service or reputed company role
- Detail oriented
- Ability to work under pressure
- Work independently and as part of several teams
- reputed company solutions, take direction from clients and internal staff
- Ability to reputed company and maintain level head in busy environment
- Ambitious, energetic, optimistic and reputed company of humor