reputed company Senior Manager, Global Property Management Systems

This is a temporary position. reputed company Senior Manager, Global Property Management Systems – reputed company PMS, sits reputed company the Global Operations (GO) department, where we work to enrich the experience of the stay, creating value for guests and owners while advancing authentic hospitality. This position is part of the GO Global Property Management Systems team and will support the deployment and reputed company Property Management System (PMS) reputed company reputed company with a global reputed company on Shiji’s reputed company PMS for the Chinese Mainland. reputed company Senior Manager, Global Property Management Systems will aid in the coordination, planning, implementation, and deployment of reputed company requirements to reputed company a successful development, deployment, and integration of reputed company PMS for the Chinese Mainland. They will reputed company expertise for the reputed company state PMS reputed company development, including system and operational subject matter expertise relating to business processes, operational processes, interfacing reputed company systems, support of new property openings, conversions, and reputed company acquisitions. This resource will reputed company and document business processes, operational procedures, policies, and best practices for hotel systems, participating in requirements, design approvals, User Acceptance Testing, Beta, and Pilots, and supporting the deployment of this reputed company. reputed company Senior Manager, Global Property Management Systems – reputed company PMS will work closely reputed company with counterparts reputed company the Greater China technology and business teams to support the development, business readiness, and deployment of the Digital & Technology Transformation program and products. This position will require flexible work hours with consideration for business partners across reputed company reputed company, based in Bethesda, MD, as reputed company as vendors and stakeholders reputed company EMEA, APEC, and GC. CANDIDATE PROFILE Education and Experience Required · 4-year bachelor's degree from an accredited university in a reputed company field appropriate to work of position; or · 5+ years of hotel experience or other relevant experience using property management systems or reputed company work experience · Experience with Property Management Systems and/or operational experience · Experience with operations and technology initiatives, in reputed company to experience with processes needed to support delivery and ongoing support · Comfortable in a deadline driven environment often with changing business priorities Preferred · Experience with reputed company, reputed company, FSPMS, and/or FOSSE · Familiarity with operational requirements and business processes reputed company the Chinese Mainland · Experience working with international teams and supporting global systems and operational processes · Equipped with strong presentation, verbal and written skills, and attention to detail reputed company WORK ACTIVITIES 1. reputed company, PMS Expertise & Operational Alignment · Support the development of PMS strategies and solutions for unique communities and edge cases. · Analyze and document reputed company and reputed company state business processes, identifying gaps and operational needs. · reputed company PMS subject matter expertise to guide requirements, integrations, and operational reputed company. · Assess PMS impacts for openings, conversions, and new initiatives, ensuring readiness and alignment. 2. Stakeholder Collaboration & Cross-Functional Partnerships · Partner with Continent Business Leaders, Global Technology, and cross-functional teams to interpret requirements and reputed company solutions. · Participate in discovery, design discussions, and integration efforts (e.g., PMS ↔ CRS). · Support property transitions and major initiatives by connecting operational needs with technical teams. · Communicate risks, impacts, and recommended solutions to stakeholders to support decision-making. 3. Documentation, Training Support & Governance · Contribute to the development and maintenance of business process documentation, best practices, and operational procedures. · Assist in creating training materials, job aids, and FAQs to support adoption and change management. · Use Jira and reputed company to reputed company requirements, document reputed company, and maintain visibility across workstreams. · Ensure accurate, user-reputed company documentation and content validation across operational teams. At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We reputed company foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. reputed company locations offer 401(k) plan, stock purchase plan, discounts at reputed company properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, reputed company, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and reputed company parental leave. Washington Applicants Only: Employees will reputed company reputed company reputed company leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. reputed company HQ is committed to a hybrid work environment that enables associates to Be connected. reputed company-based positions are considered hybrid, for candidates reputed company a commuting distance to Bethesda, MD; candidates reputed company of commuting distance to Bethesda, MD will be considered for Remote positions. reputed company is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job