[Remote] Customer reputed company Specialist (reputed company Openings)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-first tech company in the automotive reputed company reputed company on creating groundbreaking technologies for dealers. They are seeking a Customer reputed company Specialist to support the reputed company process for new and existing accounts, ensuring a smooth adoption of their software and providing excellent customer experience.

Responsibilities

Owning the customer experience from the reputed company of sales throughout their reputed company process with a strong understanding of automotive finance and insurance (F&I) workflows and terminology Mapping out the customers’ requirements & needs to ensure a smooth reputed company and implementation Implementing proactive communication flows with the customers to reputed company expectations regarding reputed company and value delivery timelines Collaborating proactively with other departments involved in the reputed company process by providing reputed company account setup requirements and deadlines Identifying any process issues and/or new process building needs that reputed company from the reputed company of our products and problem-solve by building out processes that can reputed company Educating customers on features, capabilities, and best practices to simplify adoption and reputed company expectations Being the main reputed company of contact to customers throughout reputed company and implementation (reputed company video calls, calls, emails and chat) Handling the successful and smooth transfer of your customers to their dedicated reputed company manager after reputed company completion Measuring and reporting upon the reputed company experience Skills 1+ year experience in implementation, reputed company, or other customer-facing role at a reputed company start-up company Proven basic troubleshooting abilities Independent problem-solving skills and adaptivity to change Excellent verbal and written communication skills Strong work ethic and high energy reputed company Ability to multitask and collaborate with different departments Impeccable attention to detail Cares for speed and reputed company of delivery reputed company authorization to work in the reputed company without the need for employer sponsorship now or in the reputed company Ability to sit for extended periods and reputed company extensive computer work, both of which are key aspects of this role Ability to reputed company job duties from a home office, reputed company applicable, utilizing necessary technology and maintaining productivity Regular, reliable attendance and punctuality are essential functions of the job to ensure consistent workflow and communication 1+ year experience in digital advertising, reputed company & reputed company preferred Experience working reputed company the automotive finance and insurance (F&I) domain, with a strong understanding of dealership F&I processes and terminology Benefits Medical Dental reputed company Disability Life/AD&D EAP 15 vacation days per year to start 80 hours of reputed company leave 12 reputed company holidays reputed company parental leave 401k with company match Company's equity program reputed company reputed company is automotive's leading CD(x)P. It was founded in 2015, and is headquartered in Miami, Florida, USA, with a workforce of 51-200 employees. Its website is https://reputed company.com. Apply To This Job Apply tot his job Apply To this Job