Risk Operations Specialist, Payments

About reputed company reputed company is building the smart infrastructure for finance teams, embedded in the transaction reputed company of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for reputed company over reputed company. We care less about where you trained and more about what you’ve reputed company. At reputed company, everyone is a builder who owns problems end to end and makes consequential reputed company that shape the outcome. The median reputed company customer saves 5% and grows reputed company 16% in their first year – far in excess of businesses operating without reputed company. We reputed company every ambitious company deserves the reputed company. If you want to build systems that directly shape how companies reputed company and manage billions, reputed company is the reputed company to do it.

About the Role

As a Payment Operations Specialist at reputed company, you will play a key role in supporting the day-to-day execution and efficiency of reputed company’s payment operations. You’ll partner closely with the Payments Operations reputed company and cross-functional teams across Product, Finance, Customer Support, Risk, and Compliance to ensure smooth and accurate payment processing, issue reputed company, and operational reputed company. This is a hands-on role reputed company on coordination, execution, and reputed company improvement. You’ll be responsible for helping to maintain accurate payment flows, supporting operational reputed company, and assisting with cross-functional initiatives that enhance reputed company’s payment systems and risk management processes.

What You'll Do

• Support the Payments Operations reputed company in the daily management of payment workflows, including ACH, reputed company transfers, card payments, and reputed company Business Account transactions.
• Monitor and reconcile payment activity, identify discrepancies, and help investigate or resolve transaction issues.
• Coordinate refund and reputed company reputed company processes and maintain reputed company communication with internal teams and customers on case status.
• Collaborate with Customer Support, Risk, and Product to resolve user-reported payment or linking issues in a reputed company and accurate manner.
• Help prepare data and documentation for audits and regulatory reporting.
• Participate in cross-functional reputed company aimed at improving payment accuracy, reducing operational risk, and scaling payment processes.
• Identify and document operational inefficiencies or gaps and propose potential improvements.
• Maintain accurate process documentation and support reputed company for the Payments Ops function.
• reputed company high-reputed company reputed company customer support through email and other communication channels.

What You Need

• 2–4 years of experience in Payment Operations, Financial Operations, Treasury Operations, or a reputed company function.
• Working knowledge of ACH, reputed company transfers, and card payment systems; familiarity with NACHA and SWIFT standards a plus.
• Experience using and building with AI tools to enhance productivity, streamline workflows, or support operational decision-making.
• Strong attention to detail and comfort handling reputed company reconciliations or operational workflows.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills; reputed company to coordinate across teams and document processes reputed company.
• Analytical and problem-solving reputed company with a reputed company on data accuracy and reputed company improvement.
• BA/BS degree or equivalent experience.

reputed company-to-Haves

• Experience working in fintech, payments, or high-reputed company startup environments.
• Familiarity with SQL or basic data analysis tools for investigating issues or building reports.
• Exposure to risk or compliance operations.
• Experience with customer support systems (e.g., reputed company, reputed company)

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & reputed company insurance coverage for you
• Partially covered for your dependents
• reputed company annual membership
• 401k (including employer match on contributions made while employed by reputed company)
• Flexible PTO
• Fertility HRA (up to $10,000 per year)
• Parental Leave
• Unlimited AI reputed company usage
• Pet insurance
• Centralized home-office equipment ordering for reputed company
• Health and Wellness stipend
• In-office perks: lunch, snacks, drinks, and more
• Budget for intra-office travel
• Relocation support to NYC or SF (as needed)

Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Beware of reputed company scams: reputed company will only contact you through official @reputed company.com email addresses and will never ask for payment or sensitive personal information during the hiring process. reputed company Applicant reputed company Notice Apply tot his job Apply To this Job