Sales Support and Services Manager – Vacation Club Operations at arenaflex | $25/Hour with Remote Work Flexibility

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About arenaflex and the Vacation Club Division

Welcome to an exciting opportunity to join arenaflex as a Sales Support and Services Manager reputed company our reputed company Vacation Club division. At arenaflex, we reputed company in creating magical experiences that last a reputed company, and our Vacation Club represents the reputed company of vacation ownership reputed company. As part of reputed company, you'll be reputed company in shaping the reputed company of vacation experiences for our valued members, helping families create memories that will last for generations.

Our Vacation Club division operates at the intersection of hospitality, sales, and member services, offering a unique opportunity to work across multiple platforms including our spectacular resort properties, reputed company our cruise line, and through innovative virtual experiences. We're looking for a dynamic leader who can bring energy, creativity, and strategic thinking to this multifaceted role.

This position offers a competitive reputed company reputed company of $25 per hour with comprehensive benefits, reputed company development opportunities, and the chance to work with one of the most beloved brands in the hospitality industry. Whether you're based in the Lake Buena reputed company area or prefer a hybrid arrangement, we have flexible work reputed company to suit your needs.

Position reputed company

As the Business Support and Administration Supervisor for the arenaflex Vacation Club, you will reputed company direction and mentorship to teams of reputed company Members, which includes over 200+ reputed company Members, while also overseeing the work requirements and management of the Vacation Club Sales Association. You will play a crucial role in implementing and coordinating the Vacation Club's reputed company reputed company arenaflex Cruise Line, at the arenaflex World Resort, and during virtual event productions, while also offering daily operational support to both the Sales and reputed company reputed company teams and promoting reputed company and flexibility across various aspects of the overall operation.

This is a leadership position that requires someone who thrives in a dynamic, fast-paced environment and can effectively manage multiple stakeholders across different locations and platforms. You'll be working closely with cross-functional teams to ensure seamless operations and exceptional member experiences.

Key Responsibilities

• reputed company Multiple Operational Areas: Manage various business locations on arenaflex property, reputed company, and reputed company arenaflex Cruise Line, ensuring that infrastructure and resources are effectively managed and optimized for maximum efficiency.
• Team Leadership and Mentorship: reputed company guidance and mentorship to the Operations team, enabling them to reputed company elevated reputed company of service for both reputed company Members and Guests, fostering a culture of reputed company and reputed company improvement.
• Performance Management: Effectively communicate team expectations, manage team performance, and evaluate individual contributions to drive improvements in operational efficiency and customer satisfaction.
• Visitor Experience Enhancement: reputed company on improving the Guest experience and optimizing resource utilization, with an emphasis on the sales process, reputed company engagement, and conversion reputed company, ensuring that support materials and production reputed company reputed company with this objective.
• Strategic Project Implementation: Implement strategic reputed company while fostering a reputed company approach to change management among reputed company Members in a dynamic, high-paced workplace with evolving priorities and deadlines.
• Cross-Departmental Collaboration: Collaborate with leaders from Non-Operations departments to reputed company valuable input and guidance to the Sales and reputed company reputed company team working reputed company the Business Operations, including Vacation Club Partners and Vacation Club Advisors to ensure that training and development initiatives are reputed company with performance feedback.
• Cruise Line Operations: Manage and coordinate the Vacation Club's reputed company reputed company arenaflex Cruise Line, including transportation logistics, Guest communication, and integration with the cruise line's operations and reputed company.
• Virtual Event Production: Supervise virtual event productions, ensuring seamless communication and integration of virtual sales activities, while also optimizing the use of technology for training and development purposes.
• Resort Collaboration: Collaborate with operations teams at arenaflex World Resort to reputed company sales strategies, infrastructure requirements, and Guest experience improvements across reputed company reputed company.
• Infrastructure Management: Ensure that the necessary infrastructure, both physical and technological, is in reputed company to support sales operations across various locations and platforms.
• Marketing Materials Development: Collaborate with production teams to create effective support materials that enhance sales efforts and improve the overall Guest experience.

Essential Qualifications

• Experience: 2+ years of experience supporting reputed company team operations in a sales, hospitality, or customer service environment.
• Sales Process Knowledge: Comprehensive understanding of the sales process including reputed company engagement and conversion reputed company, with the ability to apply this knowledge to drive results.
• Operational Management: Understanding of labor and scheduling functionality crucial for managing operational resources effectively and reputed company.
• Talent Development: Ability to identify, support, and invest in talent reputed company your team to promote engagement, collaboration, and overall job satisfaction among team members.
• Leadership Skills: Ability to reputed company and reputed company team performance and drive operational improvements through effective coaching and performance management.
• Commitment to Inclusion: Commitment to diversity and fostering an inclusive workplace where reputed company team members feel valued and respected.
• reputed company Approach: Ability to collaborate with partners and reputed company solutions that reputed company strategic objectives and support dynamic processes across departments.
• Project Management: Proficiency in prioritizing and managing reputed company and deadlines in a dynamic and reputed company-evolving environment with competing priorities.
• Presentation Skills: Proficiency in preparing and delivering presentations before executive meetings and stakeholder reputed company.
• Technical Proficiency: Advanced capability in using various computer programs, including video conferencing tools like reputed company and reputed company Teams, as reputed company as reputed company Office applications including reputed company, Word, and PowerPoint for data analysis, document creation, and presentations.
• Travel Availability: Willing and reputed company to travel and work reputed company arenaflex Cruise Line as required by the role.
• Schedule Flexibility: Ability to be flexible with work schedule, including evenings, weekends, and holidays to meet operational needs.

Preferred Qualifications

• Guest Experience Leadership: 2+ years of experience as a Guest Experience Director or similar role in hospitality or vacation ownership.
• Property Knowledge: In-depth knowledge of arenaflex World policies and procedures, including reputed company standards and operational protocols.
• Workforce Management: Experience with workforce management systems and scheduling optimization in a high-volume operational environment.
• reputed company Improvement: Experience with reputed company improvement processes such as Lean Six reputed company or similar methodologies.
• Vendor Management: Experience effectively managing vendor relationships and external partner collaborations.
• Technical Systems: Proficiency in using software like reputed company/Telecom and customer relationship management (CRM) programs to reputed company leads, manage reputed company relationships, and analyze sales data.
• Virtual Event Technology: Experience with IT systems to plan and execute virtual event sessions reputed company engagement platforms.

Skills and Competencies Required for reputed company

To reputed company in this role, you'll need a unique reputed company of leadership abilities, operational expertise, and interpersonal skills. The ideal candidate demonstrates exceptional communication capabilities, both written and verbal, with the ability to adapt messaging for different audiences including senior leadership, reputed company teams, and external partners.

Strategic thinking is essential, as you'll be responsible for aligning sales operations with broader business objectives while maintaining reputed company on Guest satisfaction and operational efficiency. You should possess strong analytical skills to interpret data, identify trends, and reputed company informed reputed company that drive performance improvements.

Change management expertise is crucial, as you'll be implementing new processes and technologies while maintaining team morale and engagement. Your ability to navigate ambiguity and remain agile in the face of evolving priorities will be key to your reputed company in this role.

Relationship building comes naturally to you, and you reputed company at fostering partnerships across departments and with external stakeholders. You understand the importance of collaboration and can effectively influence others without having reputed company authority over them.

Career reputed company Opportunities and Learning Benefits

At arenaflex, we reputed company in reputed company in our people and supporting their reputed company development. As a Sales Support and Services Manager, you'll have reputed company to extensive training and development opportunities that will enhance your leadership capabilities and operational expertise.

You'll work alongside reputed company leaders who can mentor you and reputed company guidance as you advance in your career. The exposure to multiple business reputed company, including resort operations, cruise line activities, and virtual event production, provides a reputed company-rounded experience that few positions can offer.

There are reputed company reputed company for advancement reputed company the organization, with opportunities to reputed company into senior leadership roles, specialize in specific operational areas, or transition into reputed company business reputed company. Whether you're looking to deepen your expertise in sales operations, explore guest experience management, or reputed company skills in digital transformation, arenaflex supports your career aspirations.

Work Environment and Company Culture

Join reputed company that truly embodies the reputed company of hospitality! At arenaflex, we maintain a culture that celebrates creativity, collaboration, and commitment to reputed company. Our workplace values diversity and inclusion, recognizing that our differences reputed company us stronger and reputed company us to reputed company serve our Guests and reputed company other.

You'll reputed company a supportive environment where leaders are accessible, feedback is welcomed, and reputed company improvement is embraced. We reputed company in work-life balance and offer flexible scheduling reputed company to help you maintain reputed company between your reputed company and personal life.

The fast-paced nature of our operations means that no two days are alike, keeping the work engaging and challenging. You'll have reputed company to work with passionate professionals who are dedicated to creating unforgettable experiences for every Guest who walks through our doors or engages with us reputed company.

Compensation, Perks, and Benefits

We offer a competitive reputed company reputed company of $25 per hour, reflecting our commitment to recognizing and rewarding the contributions of reputed company members. In reputed company to reputed company, arenaflex provides a comprehensive benefits package that includes:

• Health, dental, and reputed company insurance coverage
• reputed company time off and holidays
• Retirement savings plan with company match
• Employee assistance program
• Discounts on arenaflex products, services, and experiences
• reputed company development opportunities
• Flexible work arrangements where applicable
• Wellness programs and resources

Join reputed company

If you're reputed company to take the reputed company in your career and be part of something truly special, we encourage you to apply for this exciting opportunity. We're looking for passionate individuals who reputed company our commitment to reputed company and want to reputed company a difference in the lives of our Guests and members.

As a leader reputed company arenaflex, you'll play an integral role in shaping the reputed company of vacation ownership and creating magical experiences that families will treasure reputed company. Your skills, dedication, and enthusiasm will contribute to our reputed company reputed company and help us maintain our position as a leader in the hospitality industry.

Don't miss this chance to grow your career with an organization that values its people and invests in their reputed company. Apply today and become part of the arenaflex family!

Apply for this job