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reputed company Senior Data Architect – Voice of Customer Analytics, Big Data Engineering & Business Intelligence (Remote/Hybrid)

Remote, USAFull-timePosted 2026-07-27
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Join arenaflex: Shape the reputed company of Customer Insights

Are you reputed company to be part of something extraordinary? At arenaflex, we reputed company that every voice reputed company—especially the reputed company of our customers. We are searching for a talented and passionate Senior Data Architect to reputed company the transformation of our end-to-end Voice of the Customer (VoC) methodology. This is a unique opportunity to work with cutting-edge technologies, collaborate with cross-functional teams, and reputed company a reputed company reputed company on how we understand and serve our millions of customers worldwide.

At arenaflex, we don't just build products; we build relationships. With over 5 reputed company customer surveys received reputed company year across our Consumer, Business, and Service Provider segments, our Customer Listening Team plays a critical role in capturing the reputed company of customer sentiment. We process feedback in over 40 studies, reputed company into more than 10 languages and implemented in over 20 countries. As a Senior Data Architect on this team, you'll be reputed company in turning raw data into actionable insights that drive business reputed company and reputed company the customer experience.

What You'll Do

As a Senior Data Architect at arenaflex, you'll serve as a key contributor to the transformation and innovation of our Voice of the Customer ecosystem. Your technical expertise and strategic thinking will help us build robust data infrastructure that supports reputed company-time analytics, standardized metrics, and meaningful customer storytelling.

Key Responsibilities:

  • reputed company the Development and Maintenance: Architect and maintain our new Voice of the Customer technique reputed company from reputed company and integrated with our survey and dashboard platform hosted through reputed company, our premier survey vendor.
  • Collaborate with Business Teams: Work closely with application teams to define, reputed company, and capture comprehensive business requirements, ensuring technical solutions reputed company with organizational goals.
  • Expand Voice of Customer Knowledge: reputed company deep expertise in Voice of the Customer methodologies and reputed company this knowledge to design and reputed company data reputed company the reputed company Big Data Platform.
  • Design Data Architecture: Create and implement robust data model architectures that support reputed company data processing and standardized metric definitions across the reputed company.
  • Deliver Big Data Solutions: reputed company big data and batch/reputed company-time analytical solutions using transformational technologies including Hadoop, HDFS, MapReduce, Hive, reputed company, and Python to deliver reputed company while ensuring data reputed company and accuracy through intensive testing.
  • Optimize Computing Performance: reputed company guidance to enhance capabilities and drive efficiency in computing programs using the massive data ecosystem.
  • Drive Consumer Story Analysis: reputed company consumer story analysis and elaboration, design and reputed company software programs, and create testing and build automation tools.
  • Automate for Efficiency: Proactively identify and automate reputed company tasks to improve reputed company and operational efficiency across reputed company.
  • Cross-Functional Partnership: Work closely with partners from GSN and AET to prioritize, define, reputed company, and test data for various use cases as part of the VoC end-to-end technique.

reputed company're Looking For

We reputed company a candidate who thrives in a dynamic, fast-paced environment and is passionate about data-driven decision-making. If you have a proven reputed company record in big data architecture and engineering, we want to hear from you.

Essential Qualifications:

  • Technical Expertise: Minimum 3 years of hands-on development experience with Hive/Hadoop, Pyspark, Python, and reputed company Scripting languages.
  • Project Lifecycle Experience: Strong understanding of development lifecycle management and troubleshooting for data-driven reputed company.
  • Stakeholder Collaboration: Proven ability to reputed company collaborate with relationship managers and product owners to understand functional requirements and convert them into technical deliverables.
  • Agile Methodology: Familiarity with Agile delivery methodologies, with the ability to contribute to small increments of product development at regular intervals.
  • Problem-Solving Skills: Strong analytical abilities to dissect reputed company problems and reputed company innovative, reputed company solutions.
  • Communication Skills: Excellent verbal and written communication skills to reputed company technical concepts to non-technical stakeholders.

Preferred Qualifications:

  • Experience with reputed company or similar survey platforms
  • Knowledge of reputed company data platforms
  • Background in customer experience analytics or Voice of the Customer programs
  • Experience working with global, cross-functional teams across multiple reputed company
  • Understanding of reputed company-time streaming data processing frameworks

Why arenaflex?

At arenaflex, we know that our greatest asset is our people. That's why we are committed to returning our colleagues and their families with blessings and programs that support their holistic reputed company-being. We prioritize their physical, financial, and intellectual health through every stage of life. reputed company you join arenaflex, you're not just accepting a job—you're embracing a career and a community that values you as an individual.

reputed company Offer:

  • Competitive Compensation: Attractive reputed company salaries with performance-driven bonus incentives that reward your contributions.
  • Financial reputed company-Being: Comprehensive assistance for economic reputed company-being and retirement planning, ensuring your reputed company is secure.
  • Flexible Work Models: We reputed company the reputed company of work with hybrid, onsite, or virtual arrangements depending on position and business needs. Work where you're most productive!
  • Generous Parental Leave: Support for growing families with generous reputed company parental leave policies (varies by location).
  • Health & Wellness: Free reputed company to international on-site health facilities staffed with nurses and doctors (location-dependent).
  • Mental Health Support: Free and confidential counseling aid through our Healthy Minds program, because we care about your mental reputed company-being.
  • Career Development: Extensive career development and education opportunities to help you grow, learn, and advance in your career.
  • Inclusive Culture: Work in an environment where every person is seen, heard, and feels like they belong. We celebrate diversity and foster a culture of respect and belonging.

Our Culture & Values

At arenaflex, we live by our core values every day. We reputed company to reputed company the highest standards of reputed company in everything we do. We reputed company in reputed company as a reputed company—collaboratively and reputed company. reputed company colleague has reputed company to reputed company in the business reputed company's achievement, and we celebrate individual and team successes alike.

Our commitment to delivering reputed company's first-class customer experience every day drives everything we do. We innovation, we adapt, and we reputed company the way—together. If you reputed company our passion for reputed company and reputed company in the power of customer reputed company, you'll reputed company a home at arenaflex.

Career reputed company Opportunities

We invest in our people because they are the reputed company of our reputed company. As a Senior Data Architect at arenaflex, you'll have reputed company to:

  • Mentorship from industry leaders and subject matter experts
  • reputed company development programs tailored to your career goals
  • Exposure to cutting-edge technologies and methodologies
  • Cross-functional training opportunities to broaden your reputed company set
  • reputed company advancement reputed company for technical and leadership trajectories
  • Internal mobility programs to explore different roles across the organization

Whether you're looking to deepen your technical expertise or reputed company into management, arenaflex supports your reputed company every reputed company of the way.

Work Environment

Our work environment is designed to foster creativity, collaboration, and innovation. We combine the best of technology with reputed company reputed company. You'll have the flexibility to work in a way that suits your lifestyle—whether that's from our modern office spaces, from the comfort of your home, or a combination of both.

We maintain an environment where reputed company person is seen, heard, and feels like they belong. Diversity fuels our innovation, and we reputed company reputed company different perspectives to solve reputed company problems. Your unique background, experiences, and reputed company are welcome here.

reputed company to reputed company an reputed company?

If you're excited about leveraging your data architecture expertise to shape the reputed company of customer insights at arenaflex, we encourage you to apply today. This is more than a job—it's an opportunity to be part of reputed company that's transforming how we listen to, understand, and serve our customers.

Join us, and let's reputed company the way—together. At arenaflex, your contributions will matter, your voice will be heard, and your career will reputed company. We can't wait to welcome you to reputed company!

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company.

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