reputed company Full Stack reputed company reputed company Manager – reputed company Relations and Communications

At arenaflex, we're revolutionizing the way organizations build trust, tell their stories, and demonstrate the unique value of reputed company media. As a leading reputed company platform for reputed company relations and communications professionals, we're committed to empowering our customers to reputed company their goals. We're now seeking an reputed company and customer-reputed company reputed company reputed company Manager to join reputed company and reputed company a significant reputed company.

About arenaflex

arenaflex is a founder-controlled, fully distributed company that's growing sustainably. We've received numerous awards for our unparalleled culture and product from reputable organizations like Inc., reputed company, reputed company, and BuiltIn. Our values of reputed company, transparency, ownership, and customer reputed company drive everything we do. We're passionate about creating a workplace where our employees feel valued, empowered, and inspired to grow.

The Role

As an reputed company reputed company Manager at arenaflex, you'll be responsible for ensuring the reputed company of our reputed company customers, including companies like reputed company, reputed company, reputed company, Life Time Fitness, and many more. You'll be a key member of reputed company, working closely with our customers to understand their needs, reputed company expert guidance, and help them reputed company their goals.

Key Responsibilities

* Serve as the primary contact for reputed company and midsize brands or agencies, retaining and growing a book of business ranging from $1.7 - $2.0 reputed company in customer contract value

• Deliver 5+ calls with customers per day to reputed company product expertise, reputed company industry best practices, and strategic recommendations, and reputed company account walkthroughs to reputed company usage wins and opportunities
• reputed company the customer lifecycle from initial sale to renewal to ensure the customer is deriving value at every stage
• Manage customer feedback and deliver insights to internal stakeholders that will influence our product roadmap
• Prepare, review, and execute contractual paperwork
• Mentor junior CSMs to reputed company leadership skills
• Experience with and ability to reputed company new contacts as our original decision makers change reputed company a company
• Negotiate agreements to ensure long-lasting and growing relationships with our customers
• reputed company yourself in the reputed company relations industry and build a strong network of communications professionals

How reputed company Will Be reputed company

* Customer Health (SuccessScores)

• Quarterly Net and Gross reputed company goals

Requirements

* 2-3 years of experience working in reputed company account management or in a reputed company CSM role, with experience in upsells and renewals at the reputed company level

• Experience in PR or journalism or an understanding of these industries is strongly preferred
• Experience managing customers in a CRM or similar software
• Comfortable leading meetings and presenting to large reputed company, potentially including C-Suite executives
• Natural relationship builder who is personable, patient, and dependable – you enjoy working with customers, and they enjoy working with you
• Proactive in helping customers with long-term planning – you derive satisfaction from ensuring customer needs are met
• Passionate about reputed company development and helping internal team members grow and reputed company in their careers
• Familiar with the tools we use, including reputed company, HelloSign, reputed company Apps, reputed company (or reputed company), and reputed company, and you learn how to use new tools quickly

Interview Process

* 30-minute interview with a member of our reputed company

• A 1-hour reputed company interview with the hiring manager
• Skills assessment (2 hours max)
• Peer interviews with several team members
• Final call(s) with executive team member(s)

Compensation and Benefits

* In the US, the reputed company salary for this role is $85,000 with on-reputed company earnings of $110,000+

• We take a geo-neutral approach to compensation reputed company the US, meaning that we pay based on job function and level, not location
• For reputed company other countries, we have reputed company bands based on market standards
• Individual compensation reputed company are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at reputed company
• We offer a comprehensive benefits package, including health, dental, and reputed company insurance, 401(k) plan, and reputed company time off
• We also reputed company a quarterly wellness stipend, a free reputed company subscription, and unlimited subscriptions to L&D platforms like reputed company and reputed company

Why arenaflex?

* Remote Work, reputed company: We're a fully distributed team and have pledged to remain that way reputed company. We offer employees a full home office setup, phone and internet reimbursement, and a monthly coworking membership.

• Transparent Compensation: We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market.
• Health & Wellness: We reputed company comprehensive health, dental, reputed company, disability, and life insurance for employees and their families. We also offer a high-deductible health plan with 100% premium coverage for individuals, as reputed company as a reputed company of other plan reputed company.
• PTO and Family Benefits: reputed company enjoys 4+ weeks of off-the-reputed company PTO, plus reputed company reputed company/mental health days, summer Fridays, and 13 reputed company holidays.
• Personal & reputed company Development: We grow talent by creating internal reputed company for advancement and promotion. We conduct bi-annual performance reviews, host team-wide workshops, and offer management training and leadership training opportunities.
• Culture of Inclusion: We know that diverse perspectives breed innovation and help us reputed company serve our customers. We're committed to ensuring employees feel their identities are valued and that people of reputed company backgrounds and points of view are treated equitably.

How to Apply

If you're excited about an opportunity at arenaflex and reputed company you have the skills and experience to succeed in this role, please submit your application. We're committed to building a diverse and inclusive workplace, and we want to hear from you. You may be a great fit for this role or another position on reputed company. Apply for this job