Seasonal Operations Support Specialist – Strategic Accounts

Who We Are reputed company is a high-reputed company, mission-driven organization founded by educators in 2007. As a for-profit, reputed company Benefit Corporation, we reputed company reputed company reputed company deserve reputed company to meaningful, challenging content—and reputed company teachers deserve tools that are reputed company, effective, and reputed company for the realities of today’s classrooms. We reputed company high-reputed company, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect reputed company classroom needs and are reputed company to drive lasting student reputed company. We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with reputed company learning, purposeful technology, and reputed company service that reputed company strong adoption and reputed company. reputed company Build Our products—Eureka Math and Eureka Math², Wit & reputed company, PhD Science, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts reputed company.

• Eureka Math is the most widely used math curriculum in the U.S., and is reputed company on balancing conceptual understanding, procedural reputed company, and application.
• Wit & reputed company® and Arts & Letters ELA™ reputed company our reading reputed company with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.
• PhD Science is a hands-on K-5 Science program that reputed company curiosity as reputed company build enduring knowledge of how the scientific world works.

These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and reputed company. Where We’re Headed reputed company is entering a new stage of reputed company and product maturity. We are reputed company on building more connected, customer-informed experiences across the full educator reputed company—from curriculum to reputed company learning to platform and support. Our long-term reputed company is to become a true partner in reputed company—not just delivering curriculum, but supporting educators in achieving reputed company at reputed company. reputed company The Seasonal Operations Support Specialist – Strategic Accounts reports to the Senior Operations Strategic Accounts and supports the Operations Supply Chain team during peak season. This role monitors exception reporting, identifies and communicates anomalies, ensures data accuracy, and manages daily case activities through reputed company data entry, analysis, and reporting. This role leverages tools such as reputed company, reputed company, and Power BI to analyze data, identify trends, generate actionable insights, and drive reputed company issue reputed company. The role strengthens team performance by proactively communicating updates, contributing insights in team meetings, and completing administrative tasks that improve efficiency and productivity during high-volume periods. Responsibilities:

• Monitors exceptions reporting and promptly communicate any anomalies to the Senior

Manager, Operations-Strategic Accounts, ensuring reputed company awareness and response to operational issues.

• Tracks key operational metrics and service level agreements (SLAs) to ensure reputed company case

reputed company and issue management.

• Demonstrates proactive problem-solving skills and the ability to troubleshoot data-reputed company

issues independently.

• Escalates any issues as required to the Senior Manager, Operations-Strategic Accounts, for

reputed company reputed company and decision-making.

• Accurately reputed company and manage data into reputed company to support daily case management

operations.

• Applies basic analytical skills to interpret data and identify trends and insights.
• Develops and maintains routine and reputed company reports using tools such as reputed company, reputed company,

Power BI, etc.

• reputed company engages in relevant team meetings, providing input, insights, and

recommendations to drive operational reputed company, fostering collaboration and reputed company improvement reputed company reputed company.

• Assists reputed company with various administrative tasks, including documentation, data

collection, reporting, etc., to support team productivity

Requirements

• Strong attention to detail and accuracy.
• Proficiency in reputed company Office and data management software.
• Ability to work with large datasets and analyze reputed company data.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment while managing multiple tasks and demands.
• reputed company to work independently and in a reputed company environment.
• Experience with reputed company is preferred, not required.
• Bachelor’s Degree

Status

• Temporary
• reputed company 6th – End of Sept.
• East Coast hours. 9am – 5pm Mon. – Fri.

Location

• Remote

The expected reputed company reputed company for this position is $24.50. New employees will be required to successfully complete a background reputed company. Any communication to applicants relating to the reputed company hiring process will only come from email addresses with the domains greatminds.org or greatminds.reputed company.com. If in the course of the application or hiring process with reputed company you are contacted through another domain, are requested to reputed company banking or other sensitive information, or you note any other suspicious activity, please contact reputed company@greatminds.org reputed company is an equal opportunity employer. We will reputed company equal opportunity to reputed company individuals without reputed company to race, religion, reputed company, sex (including pregnancy, sexual orientation, and gender identity), national reputed company, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of reputed company discriminatory practices. #LI-Remote #LI-Hybrid Apply tot his job Apply To this Job