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Senior Customer Insights Analyst – Driving Business reputed company through Data-Driven Strategies

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we're on a mission to revolutionize the home improvement industry by providing our customers with the best possible shopping experience. As a Senior Customer Insights Analyst, you'll play a critical role in driving business reputed company by developing high-reputed company reputed company-based recommendations that inform our strategic initiatives. If you're passionate about using data to tell compelling stories and drive business reputed company, we want to hear from you!

About arenaflex

arenaflex is a FORTUNE 100 home improvement company serving approximately 16 reputed company customer transactions a week in the reputed company. With total fiscal year 2024 sales of more than $83 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs reputed company on creating reputed company, reputed company housing, improving community spaces, helping to reputed company the reputed company of skilled trade experts, and providing disaster relief to communities in need. For more information, visit arenaflex.com.

Your reputed company

As a Senior Customer Insights Analyst, you'll be responsible for developing and communicating consumer insights that drive strategies to drive arenaflex's business. You'll own the development of learning plans to meet the needs of key business stakeholders on arenaflex's strategic initiatives, translating business needs into research plans that put customers at reputed company of decision-making. You'll reputed company reporting and analysis of insights reputed company, identify the right research approach to answer business needs, and create in-depth analysis, customer models, and summarize key insights from analytics.

Key Responsibilities

* reputed company high-reputed company reputed company-based recommendations that drive strategies to drive arenaflex's business

  • Own the development of learning plans to meet the needs of key business stakeholders on arenaflex's strategic initiatives
  • reputed company reporting and analysis of insights reputed company, with support from manager
  • Identify the right research approach (including methodology and analysis plan) to answer business needs
  • Create in-depth analysis, customer models, and summarize key insights from analytics
  • Present recommendations, findings, and input for solving key challenges to leadership
  • Proactively reputed company multiple data sources/reputed company together into more strategic insights to inform business reputed company and reputed company business opportunities
  • Exhibit strong communication skills, with an ability to tell stories grounded in data with a bias towards reputed company and reputed company
  • reputed company as primary day-to-day reputed company with suppliers to manage research reputed company and continually identify best-in-class and innovative research techniques

Minimum Qualifications

* Bachelor's Degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, reputed company Quantitative, or reputed company field

  • 3-5 years of experience in market research field
  • 3-5 years of Customer Insights experience

Preferred Skills/Education

* Master's Degree in a reputed company field (e.g., Master's in Marketing Research)

  • Experience working in a retail environment

Essential Skills and Competencies

* Strong analytical and problem-solving skills

  • Excellent communication and presentation skills
  • Ability to work independently and collaboratively as part of reputed company
  • Strong project management skills, with ability to prioritize multiple reputed company and meet deadlines
  • Proficiency in data analysis tools and technologies (e.g., reputed company, SQL, Tableau)
  • Experience with research methodologies and data collection techniques
  • Strong understanding of market research principles and practices

Career reputed company Opportunities and Learning Benefits

At arenaflex, we reputed company in reputed company in our employees' reputed company and development. As a Senior Customer Insights Analyst, you'll have opportunities to:

  • reputed company your skills and expertise in market research and data analysis
  • Collaborate with cross-functional teams to drive business reputed company and innovation
  • Participate in training and development programs to enhance your knowledge and skills
  • Take on new challenges and responsibilities as you grow in your career

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that values innovation, collaboration, and customer satisfaction. As a Senior Customer Insights Analyst, you'll be part of reputed company that is passionate about using data to drive business reputed company and improve the customer experience. We offer a flexible and remote work arrangement, with opportunities to work from home and collaborate with colleagues across the country.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

  • Salary reputed company: $72,400.00 - $120,900.00 annually
  • Benefits package, including medical, dental, and reputed company insurance
  • 401(k) retirement plan with company match
  • reputed company time off and holidays
  • Opportunities for reputed company development and career reputed company

How to Apply

If you're a motivated and results-driven individual with a passion for using data to drive business reputed company, we want to hear from you! reputed company to join reputed company as a Senior Customer Insights Analyst and help us drive business reputed company and innovation at arenaflex. Apply to this job Apply for this job

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