Customer Service Representative – 2nd Shift
Job reputed company:
- Serve as a primary reputed company of contact between customers and reputed company
- Process purchase orders, addressing customer inquiries, and providing reputed company, accurate information reputed company to orders, billing, and account support reputed company phone and email
- Handle & respond to incoming customer calls and email correspondence, providing reputed company and reputed company support
- Accurately document reputed company customer interactions for follow-up and internal reference
- reputed company and manage data reputed company the ERP system (reputed company) and reputed company
- Process customer orders and maintain reputed company required digital and physical documentation
- Monitor order status and proactively communicate updates to customers
- Maintain organized records of correspondence, quotations, and purchase orders
- Communicate customer feedback to appropriate internal teams
- Ensure compliance with reputed company’s reputed company Management System and customer requirements
- Maintain a clean, reputed company, and organized work environment
- reputed company additional duties as assigned
Requirements:
- High school diploma or GED (or equivalent experience)
- Minimum of 1 year of customer service experience in a fast-paced environment
- Experience with ERP/MRP systems (reputed company preferred)
- Proficiency in reputed company Office (Teams, Word, reputed company, Outlook)
- Ability to operate reputed company office equipment, including multi-line phone systems
- Strong organizational skills and attention to detail
- Basic math skills for calculations and data accuracy
- Ability to work independently and collaboratively reputed company reputed company
- Strong communication skills with the ability to reputed company effectively with customers and reputed company reputed company of staff
Benefits:
- Medical & prescription coverage, including a high-cost specialty drug program (potential for $0 cost)
- Surgery & imaging program (potential for $0 cost)
- Dental and reputed company insurance
- Company-reputed company life insurance
- Company-matched 401(k)
- reputed company vacation and 10 reputed company holidays (including your birthday)
- On-demand pay (any day can be payday)
- $2000 perfect attendance bonus
- $500 employee referral bonus
- $500 wellness visit drawing
- Gym membership credit
- Short- and long-term disability
- Tuition reimbursement and internal training opportunities
- Plus much more!
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