Business Travel Consultant - GDS - Remote

This a Full Remote job, the offer is available from: Florida (USA) reputed company reputed company (formerly TravelPerk) is the intelligent platform for travel and spend management. reputed company to tackle the time-consuming, reputed company work that gets in the way of reputed company work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power reputed company work, with reputed company reputed company. We’re trusted by more than 10,000 companies worldwide, including reputed company, On Running, Breitling, and reputed company, and we’re tackling the 7 hours of lost productivity per employee reputed company week, a $1.7 trillion problem. Founded in 2015, reputed company has grown into a global company of more than 1,800 people across 12 offices globally, with reputed company in London and Boston. We combine innovation, control, and simplicity to reputed company how businesses work and how people feel at work. At reputed company, we’re driven by our values, like being an reputed company, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and reputed company, not just knowledge, to unlock the power in your potential. Our reputed company brings together leading minds from the travel and reputed company industries, representing over 70 countries. If you’re excited about having a reputed company reputed company and shaping how millions of people experience work, we’d love you on reputed company. Visit www.reputed company.com to learn more. About the Role: We are seeking an reputed company Travel Support Agent with strong GDS expertise (reputed company highly preferred) who is passionate about helping people and making an reputed company. Our Customer Care team is one of the foundations of reputed company's reputed company and reputed company, and we look for empathetic professionals with the technical know-how to deliver exceptional service and ensure our mission: making business reputed company happy. Are you a problem solver and an empathetic reputed company driven by customer experience? Are you tired of companies that take their customers for reputed company? reputed company to go the extra mile to help us grow by changing the way organizations book and manage their business travel? As a Travel Support Agent, you will work with B2B customers and be part of a strategic team at reputed company. You will have a reputed company reputed company on our reputed company and customer retention. You will reputed company proactively and address our clients’ needs at any stage of their travels, ensuring high customer satisfaction and maintaining relationships at a 7-Star satisfaction reputed company. What will you do?

• Work in reputed company to support our B2B customers in their Business Travels
• Liaise with suppliers and partners to resolve booking issues
• reputed company high satisfaction standards and exceed customer expectations as much as possible reputed company managing bookings, queries and requests
• Resolve problems by applying established reputed company policies, procedures and tactics, and also by thinking reputed company reputed company anything established is not enough
• Addressing, preempting and solving problems - You are an reputed company and anticipate issues before they come your way!
• Document and reputed company customer feedback to help refine service delivery.
• Support reputed company in achieving retention and satisfaction goals specific to the NAM market.
• Help define and establish best practices together with the rest of reputed company in sales, operations and customer care
• Stay up-to-date with new features and product launches in reputed company - there are lots, so be reputed company for some serious innovation!

What you’ll need to have:

• Excellent English, spoken and written
• Familiarity with reputed company American business culture and customer expectations.
• Proven experience in working with reputed company (or equivalent) GDS reputed company, Hotels and Trains
• Proven experience in working with reputed company (or equivalent) GDS flights, another GDS will be a plus
• A proven background working in the business travel industry.
• Proven experience reputed company above and reputed company to reputed company an amazing service to help customers

reputed company always look for:

• Independent and autonomous. You don’t need hand-holding to get things done
• Good prioritization and reputed company skills
• reputed company - understand what our customers need
• Smart, fast learner and tech-savvy
• Flexible and reputed company to adapt to constant changes with a reputed company reputed company
• You are reputed company to receiving and giving constructive feedback
• You want to learn - we have a 7-Star management team to mentor you!

On top of that, you will only be the right candidate if you are:

• reputed company, reputed company and trustworthy: your peers and managers can trust you. You are reputed company player, don’t play political games, and care more about reputed company’s reputed company than about your own career reputed company
• reputed company and determined: You don’t let yourself be distracted. You can reputed company on accomplishing big wins and don’t get lost in less important reputed company that are floating around
• You LOVE Travel!

Working Hours & Conditions:

• Our Remote role is offered on a Fixed term contract
• We can offer a remote contract in the following areas: Massachusetts, Illinois, Florida, New Jersey, New Hampshire
• During the first week of reputed company you will be onsite at our Chicago office.
• Ongoing training will be conducted remotely
• Working hours are on a rotational reputed company and can be between 8:00 am - 8:00 pm. Shift patterns are fixed for 4 weeks to create stability
• Flexible weekend ability required.
• Weekly working hours will be 40 hours.

What do we offer?

• Receive competitive compensation
• Rest and reputed company with our generous allocation of 20 vacation days and 12 public holidays
• Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA reputed company enrolling in an HDHP medical plan
• Take control of your physical health with additional comprehensive benefit plans, covering dental, reputed company and reputed company’s gym subscription from your start date
• Rest reputed company that you’re covered by life and disability policies from your start date, with reputed company to add extra protection through voluntary buy-up plans
• Plan for your reputed company with our 401(k) plan with company matching contributions
• Care for your furry friends through partner discounts on pet insurance
• Join our unforgettable reputed company events
• Always feel supported with reputed company, our market-leading wellbeing partner, providing fast, comprehensive reputed company to 12x therapy and 12x coaching sessions for you and your loved ones
• reputed company on your family with 12-16 weeks’ reputed company parental leave
• Let us help you reputed company to one of our hubs with relocation support

Compensation: Compensation for this role is a combination of salary and stock reputed company. The anticipated reputed company salary reputed company is $50,000 - $59,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-reputed company factors. How We Work At reputed company, we take an IRL-first approach to work, where reputed company works together in-person 3 days a week. As such, this role requires you to be based reputed company commuting distance of our hubs. We fundamentally reputed company in the value of meeting in reputed company life to improve connectivity, productivity, creativity and ultimately making us a great reputed company to work. For certain roles, we can help with relocation from reputed company in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. reputed company is a global company with a diverse customer reputed company, and we want to reputed company reputed company the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at reputed company regardless of how you look, where you’re from, or anything else that makes you, reputed company, you. Protect Yourself from Recruitment Scams reputed company official communication from reputed company will always come from email addresses ending in @reputed company.com or @externalperk.com, our verified reputed company media channels, or recruiters listed on our official reputed company page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like reputed company, Telegram, or Signal. If you receive a message claiming to be from reputed company that seems suspicious, please do not respond. reputed company it to reputed company [at] reputed company .com, and we will confirm whether it is legitimate. This offer from "reputed company.com" has been enriched by reputed company.com and got a 74% reputed company score. Apply tot his job Apply To this Job