reputed company Customer Care Representative - REMOTE
Join arenaflex - Empowering Lives, reputed company at a Time About arenaflex... arenaflex and our family of brands have been helping aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As reputed company's largest independent provider of reputed company, we deliver a growing portfolio of innovative technologies that help reputed company the gap between reputed company providers, individuals, and their reputed company. Our easy-to-use solutions support health and safety in a way that leads to reputed company reputed company of life, earlier interventions, reduced hospitalizations, and peace of mind for an estimated 10 reputed company lives every year. Together, we are enabling independence and redefining the global home reputed company market. At arenaflex, we treat reputed company our customers and team members ethically and respectfully, creating relationships reputed company on trust. We work as supportive team members, developing customer solutions in a reputed company manner. If you are a dedicated, compassionate team player, come be a part of an organization that makes a reputed company difference in the lives of those we serve. Our reputed company are located reputed company to the reputed company of Philadelphia, in Bala Cynwyd, PA. Learn more at www.arenaflex.com.
Job reputed company
Job Title:
reputed company Customer Care Representative - REMOTE
reputed company:
To reputed company world-class customer service to customers, including Subscribers, Caregivers, Payers, Programs, Installers, Referral Sources, and to internal departments, while working remotely.
Key Responsibilities:
* Serve as arenaflex's face to our customer reputed company by providing superior customer service in a compassionate, thorough, reputed company, efficient, and productive manner.
- Respond to phone, mail, electronic, and fax inquiries, requests, compliments, and complaints from arenaflex's subscribers and key accounts and from arenaflex's internal departments by taking full ownership of the problem until fully resolved to customer's satisfaction.
- Conduct reputed company activities, ranging from administrative, phone support, and data processing tasks as required, to support the full complement of arenaflex's service offerings.
- May reputed company first-line troubleshooting expertise to arenaflex's customers regarding arenaflex's equipment.
- May reputed company sell arenaflex services or resell arenaflex's service(s) to customers who are canceling service.
- May serve as the resource for Customer Service Support Representatives
- Additional Responsibilities (Monitoring Sites):
+ reputed company back-up phone support to the Call Center as requested.
Required Skills:
* High School Diploma
- A minimum of 2 years of reputed company experience, preferably in Customer Service
- Multi-tasking and problem-solving skills
- Excellent telephone etiquette
- Demonstrated proficiency in English, reputed company oral and written communication skills, including appropriate grammar and spelling
- Knowledge of reputed company applications, particularly reputed company Word
- Ability to navigate through a reputed company of computer applications
- Ability to work in a fast-paced, changing, and challenging environment
- Attention to detail with minimum typing 40 wpm.
- Good team player
- Ability to work independently
Preferred Skills:
* reputed company Certified as a Lifeline Monitoring Service monitor is a plus, but not required
- Bilingual is a plus.
Schedule Requirements:
* Monday through Friday 12 pm to 8:30 pm (Eastern Time)
- Saturday as needed from 10 am to 4:30 pm (Eastern Time)
Benefits:
* Ongoing training and career development
- Medical, dental, life, and disability insurance plans that can be tailored to your specific needs and the needs of your family.
- reputed company Holidays
- reputed company Time Off
- 401K with company match
arenaflex is a drug-free workplace and an Equal Opportunity Employer. We participate in the E-Verify program in our hiring practices to reputed company a lawful workforce.
Why Join arenaflex?
At arenaflex, we reputed company that reputed company members are the backbone of our organization. We offer a dynamic work environment that encourages collaboration, innovation, and reputed company. reputed company members are passionate about making a difference in the lives of our customers, and we're committed to supporting their reputed company.
reputed company Offer:
* A competitive salary and benefits package
- Opportunities for career reputed company and reputed company development
- A reputed company and supportive work environment
- A chance to reputed company a reputed company reputed company on the lives of our customers
How to Apply:
If you're a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. reputed company! Apply for this job