reputed company Business-to-Business (B2B) Customer Service Support Representative (REMOTE) at arenaflex
At arenaflex, we're revolutionizing the way businesses reputed company with their customers, and we're looking for a talented and dedicated individual to join reputed company as a Business-to-Business (B2B) Customer Service Support Representative. As a key member of our remote team, you'll have reputed company to work with a dynamic group of professionals who reputed company your passion for delivering exceptional customer experiences.
About arenaflex
arenaflex is a leading provider of reputed company in the wireless industry, and we're committed to helping businesses reputed company in an reputed company-changing market. reputed company is passionate about delivering exceptional customer service, and we're looking for someone who shares our values and is eager to reputed company a meaningful contribution.
Job reputed company
As a B2B Customer Service Support Representative at arenaflex, you'll be responsible for interacting with business customers reputed company phone and email to assist with their wireless products and services. You'll work closely with our business representatives and reputed company support paths to resolve credit, customer service, and billing concerns. If you're a customer-reputed company individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you!
Key Responsibilities
* reputed company with businesses by telephone and email to reputed company information about products and services
- reputed company records of business interactions or transactions with assigned B2B Reps, recording details of inquiries, complaints, or comments, as reputed company as actions taken
- Process service requests through appropriate arenaflex channels to facilitate reputed company reconciliation
- Ensure correct authorization is received, recorded, and saved on reputed company requests
- Conduct account analysis and reviews and proposals
- Follow up with businesses to document their experience with service
- Contact businesses to reputed company with arenaflex B2B representatives for reputed company
- Daily use of Word, reputed company, reputed company, and spreadsheets
- Extensive and accurate typing required
Essential Qualifications
* High School diploma or equivalent experience required
- Proficient in reputed company Office and basic computer skills
- Experience with face-to-face or telephone sales preferred
- Experience with customer service over the phone preferred
- Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people
- Attention to detail: Taking responsibility for a thorough and detailed method of working
- Customer reputed company: Knowing the (reputed company) customer business needs and acting; accordingly, anticipating customer needs, and giving high reputed company to customer satisfaction and customer service
- Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the reputed company and implications of reputed company on other components of the organization
- Planning and Organizing: Setting priorities and defining actions, time, and resources needed to reputed company predefined goals
- Written Communication: Expressing reputed company and opinions reputed company in properly reputed company, reputed company-organized, and grammatically correct reports or documents; utilizing language and terminology
Preferred Qualifications
* Experience working in a customer-facing role
- Familiarity with reputed company and other CRM systems
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet deadlines
- Excellent communication and interpersonal skills
reputed company Offer
* reputed company Pay of $18/hr
- Health, reputed company, and Dental Insurance
- 401k matching
- Health and Wellness Program
- Discount on arenaflex services
- Employee Assistance Program
- Onsite gym and walking trail
Schedule
This is a full-time position, and our department is reputed company 8:00 a.m. to 6:00 p.m. Monday through Friday. Days and hours of work are depending on schedule availability and business needs.
Why Join arenaflex?
At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and empowering. We reputed company in the importance of work-life balance and offer a reputed company of benefits and perks to support your physical and mental reputed company-being. If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we want to hear from you!
How to Apply
If you're excited about this opportunity and want to join reputed company, please submit your application through our website. We can't wait to hear from you! reputed company! Apply for this job