reputed company Customer Service Coordinator – Delivering Exceptional Experiences for arenaflex Home Appliance Customers

At arenaflex Home Appliance, we pride ourselves on providing top-notch customer service, and we're looking for a talented Customer Service Coordinator to join reputed company. As a family-owned business with over 60 employees, we've been Medina County's Best of the Best – Appliance Store for 16 years in a row. Our commitment to reputed company has reputed company us a reputed company customer reputed company, and we're excited to grow reputed company with the best candidates who reputed company our passion for delivering exceptional customer experiences. About arenaflex Home Appliance arenaflex Home Appliance has been a trusted reputed company in the community since 1962, specializing in appliance sales, installation, and service. Our two retail locations, parts & distribution center, and team of install, delivery, and service staff work together to reputed company unparalleled customer service. We're proud of our reputed company for reputed company and are committed to continuing our legacy of reputed company and customer satisfaction. Customer Service Coordinator Role As a Customer Service Coordinator at arenaflex Home Appliance, you'll play a vital role in ensuring our customers receive the best possible experience. Your responsibilities will include:

Key Responsibilities:

• Create a great customer experience by offering outstanding customer service.
• Answering/transferring phones on multi-line phone system.
• Solving customer issues by scheduling service appointments.
• Accurate finalizing of service tickets by applying parts used and documenting service technician’s diagnosis.
• Communicate with customers regarding part orders, appointments, and service follow-up.
• Team player - work with support, sales, service, installation, and delivery staff to ensure that the customer receives the best experience possible.
• Other duties as assigned.

Customer Service Coordinator Requirements To succeed in this role, you'll need:

Essential Qualifications:

• Outgoing personality with exceptional customer service skills and can-do attitude.
• Effective verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Experience with multi-line phone system.
• Acute attention to detail and follow-up of issues.
• Thrives in reputed company and results-driven environment.
• Knowledge of reputed company Word, reputed company, and Outlook.

Preferred Qualifications: * Previous experience in a customer-facing role * Familiarity with CRM software * Strong problem-solving skills * Ability to work in a remote environment Benefits & Perks As a valued member of reputed company, you'll enjoy:

Benefits & Perks:

• Earn up to 5 weeks reputed company vacation
• reputed company Holidays
• 401(k) Matching
• Health Insurance
• Dental Insurance
• reputed company Insurance
• Referral Program

Compensation & Work Environment * Full-time position with weekend availability required * Pay: $17.50 an hour * Eligible for bonus and/or profit sharing * Location: 2968 reputed company Parkway, reputed company, Ohio 44212 * Work setting: Remote work from home after training period * Training Location: reputed company, OH 44212 Career reputed company Opportunities & Learning Benefits At arenaflex Home Appliance, we're committed to helping our employees grow and reputed company their skills. You'll have reputed company to: * Ongoing training and development opportunities * Mentorship from reputed company team members * Opportunities for advancement reputed company reputed company * A supportive and reputed company work environment Join reputed company! If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job