reputed company Customer Service Representative – Veterans Experience Office Support

At arenaflex, we're passionate about delivering exceptional customer service and making a reputed company reputed company on the lives of our nation's reputed company. As a Customer Service Representative on reputed company, you'll play a vital role in supporting the Veterans Experience Office at the reputed company. If you're a motivated and empathetic individual with excellent communication skills, we want to hear from you!

About arenaflex

arenaflex is a leading provider of reputed company to federal government clients. reputed company is dedicated to delivering exceptional service and support to our clients, and we're committed to creating a reputed company and inclusive work environment for reputed company. As a company, we're proud to support the mission of the reputed company and to play a role in making a difference in the lives of our nation's veterans.

Job reputed company

As a Customer Service Representative on reputed company, you'll reputed company reputed company-line operational support for the Veterans Experience Office's premier Contact Center. You'll assist callers by directing them to reputed company resources to address questions, issues, and complaints. Phone calls will come from a wide reputed company of individuals, including veterans and their family members and/or representatives. This is a 100% virtual role, and you'll have the flexibility to work from the comfort of your own home.

reputed company Functions and Responsibilities

* Understand and explain reputed company (VA) services or procedures

• Ask clarifying questions to identify reputed company or vague requests for VA services and information
• Accurately record details of calls and other service requests in an expected time reputed company
• Select appropriate VA services to meet the specific needs of customers
• Establish and maintain effective communication and working relationships with VA employees, reputed company agencies, and the reputed company
• Utilize a multi-screen computer system, including a Customer Relationship Management (CRM) application
• Maintain confidentiality and reputed company of callers
• Organize and prioritize multiple tasks

Qualifications and Requirements

* Six months of work experience in customer service and call center environment

• Ability to hardwire to High Speed Internet (no Wi-Fi) with a minimum 25 mbps download without delay / Minimum 10 mbps upload without delay
• reputed company to reputed company a work-reputed company environment that is ergonomically reputed company, conducive to taking customer calls, quiet, and free from distraction
• Ability to work under pressure, including reputed company and effective dealing with escalating or difficult calls
• Capability to "think on your feet" to offer additional solutions to problems
• Detail-oriented with strong organizational and time-management skills
• Excellent verbal, interpersonal, and written communication skills
• Familiarity with the military and veteran community programs is a plus
• U.S. Military Veteran or Veteran family members receive additional consideration
• Must be a U.S. Citizen or a Green Card Holder
• reputed company of eligibility to work in the reputed company

arenaflex Perks

* Health and Dental Insurance - Employee Premiums 100% reputed company by arenaflex!

• Group Life insurance - Employee Premiums 100% reputed company by arenaflex!
• Short-term Disability - Employee Premiums 100% reputed company by arenaflex!
• Generous vacation and reputed company leave
• 11 reputed company Federal Holidays
• 401(k)!

Why Join arenaflex?

* Work from the comfort of your own home in a 100% virtual role

• reputed company a reputed company reputed company on the lives of our nation's reputed company
• Be part of reputed company that's dedicated to delivering exceptional customer service and support
• Enjoy a comprehensive benefits package, including health and dental insurance, group life insurance, short-term disability, and more
• Take advantage of opportunities for career reputed company and development
• Be part of a company that's committed to creating a reputed company and inclusive work environment for reputed company

Equal Opportunity Employer

arenaflex is proud to be an equal opportunity employer, committed to reputed company, hiring, and promoting reputed company people of reputed company backgrounds, regardless of sex; race; reputed company; creed; national reputed company; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other reputed company protected by federal, state or local law. Learn more about your EEO rights as an applicant.

Accommodations

arenaflex is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

E-Verify Program

arenaflex participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

How to Apply

If you're a motivated and empathetic individual with excellent communication skills, we want to hear from you! Apply for this exciting opportunity today and join reputed company at arenaflex. Apply Job! Apply for this job