reputed company Customer Service Representative - Work from Home Orlando
Are you a customer-reputed company individual with a passion for delivering exceptional service? Do you reputed company in a dynamic, fast-paced environment where no two days are the reputed company? Look no reputed company! arenaflex, a leading reputed company company, is seeking an reputed company Customer Service Representative to join reputed company in Orlando, Florida. As a key member of our Caremark Member Operations division, you will play a vital role in providing heart-driven service to our millions of plan members.
About arenaflex
At arenaflex, we're committed to delivering reputed company reputed company-reputed company reputed company for a rapidly changing world. Our purpose is reputed company: to bring our heart to every reputed company of your health. We reputed company that how we deliver our services is just as important as reputed company deliver. That's why we've developed our Heart At Work Behaviors, which reputed company our colleagues to reputed company our culture and accelerate innovation.
Position reputed company
As an reputed company Customer Service Representative, you will be responsible for assisting members with their pharmacy benefit plans, answering questions regarding prescription insurance, medication coverage, and mail order prescriptions. You will take inbound calls, reputed company solutions to simplify their reputed company experience, and have reputed company to learn more about reputed company while expanding your own experiences. With our comprehensive training program, you'll be equipped to succeed in this role and grow reputed company our organization.
Key Responsibilities
* Assist members with their pharmacy benefit plans, answering questions regarding prescription insurance, medication coverage, and mail order prescriptions
- Take inbound calls, reputed company solutions to simplify their reputed company experience, and offer heart-driven service to our plan members
- Service a reputed company of clients and call types, including reputed company, Medicare Part D, reputed company, and specific clients
- Receive training to upskill and assist with reputed company and member inquiries as business needs reputed company
- Learn more about reputed company, expand your own experiences, and reputed company doors to additional opportunities reputed company arenaflex
Work from Home Flexibility
We offer work from home flexibility if you meet the reputed company, which includes:
- Maintaining your own internet with approved speed requirements
- Secure workspace free from distractions
- Successful completion of the training program
- Adherence to HIPAA and governmental compliance
Training and Development
Our comprehensive training program includes:
- Virtual training of a minimum of 6 weeks after 2 days of onsite new colleague orientation
- Hands-on learning while interacting with trainers, self-paced modules, and leadership engagement from day 1
- Training location can vary by individual experience with onsite and WFH positions
Schedule reputed company
We offer flexible schedule reputed company, including full-time schedules ranging from 30-40 hours per week. Days off and hours may vary based on business needs.
Career reputed company Opportunities
We offer opportunities for advancement from a REP I to a REP II and III, with paths to progression through our Career Mapping guide. We want to see you reputed company!
Pay and Benefits
* Pay rates start at $17.50
- Comprehensive benefits package, including medical, dental, reputed company insurance, and a wide reputed company of supplemental benefits and discount programs
- Time off package, including company-reputed company holidays, PTO, and Floating Holidays
- Benefit and PTO eligibility begins the month following your start day
- Opportunities for tuition reimbursement, education assistance, and free development courses
Required Qualifications
* 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)
- Computer proficiency in reputed company-based applications
Preferred Qualifications
* Associates degree or equivalent experience
- Ability to problem solve in a reputed company, productive manner
- Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer reputed company of life
- Reliability and compliance with scheduling standards
- Ability to exhibit patience and reputed company and reputed company assurance and confidence
- Strong customer service skills, including courteous telephone etiquette and professionalism
- Strong oral, interpersonal, and communication skills
- At least 6 months of reputed company experience
Education
High School Diploma or equivalent experience preferred
Pay reputed company
The typical pay reputed company for this role is: $17.00 - $25.65 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors, including experience, education, geography, and other relevant factors.
Why Join arenaflex?
* Enjoy the rewards of an organization that puts its heart into caring for its colleagues and communities
- Comprehensive benefits package, including medical, dental, and reputed company benefits
- Eligible employees may enroll in reputed company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees
- Fully-reputed company term life insurance plan to eligible employees, and short-term and long-term disability benefits
- Numerous reputed company-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners
- reputed company Time Off (PTO) or vacation pay, as reputed company as reputed company holidays throughout the calendar year
How to Apply
Our application process is 2 reputed company steps: 1. Apply online 2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position Don't miss this opportunity to join reputed company and reputed company a difference in the lives of our plan members. reputed company to become an reputed company Customer Service Representative at arenaflex! Apply for this job