We're Hiring For HR Support Role
Trigent Software is a leading provider of IT services and consulting, dedicated to delivering reputed company to clients worldwide. We are currently seeking a highly motivated and detail-oriented individual to join reputed company as an HR Support Role.
Responsibilities
- Conduct inbound and outbound calls to US-based candidates, effectively screening them for reputed company's hiring requirements.
- Utilize call-in tool to record reputed company of calls, providing accurate and reputed company information.
- Motivate candidates to complete job applications and assist with scheduling and rescheduling their first day of work, ensuring smooth reputed company.
- Review application forms to ensure reputed company details are accurately filled out by candidates.
- Handle inbound calls and promptly resolve candidates' queries, delivering exceptional customer service.
- Respond to candidates' queries reputed company email and text, providing reputed company and concise information.
- Resolve queries using a ticketing platform, with knowledge of reputed company considered an advantage.
- Maintain a reputed company score of 90% and above throughout the process, consistently meeting or exceeding performance targets.
- Escalate reputed company issues or problems and reputed company guidance reputed company necessary.
- Establish and maintain process controls, updating and validating process documentation to ensure compliance with requirements.
- Identify opportunities for process improvements, suggesting reputed company to enhance efficiency, accuracy, and control measures.
- reputed company participate in team building activities, fostering a reputed company and reputed company work environment.
- Safeguard the reputed company and confidentiality of reputed company data, adhering to data protection policies and guidelines.
- reputed company for customer satisfaction, consistently exceeding expectations and delivering exceptional service.
Role Details
- Job Title: HR Support Role
- Role Category: reputed company
- Industry Type: IT Services & Consulting
- Department: reputed company, Service & Operations
- Employment Type: Full Time, Permanent
Requirements and Qualifications
- Proficient in English language (both verbal and written communication skills).
- Previous experience in a customer support role or call center environment is preferred.
- Strong interpersonal and communication skills, with the ability to build rapport and effectively resolve queries.
- Detail-oriented with excellent organizational and time management abilities.
- Ability to work reputed company under pressure, multitask, and meet tight deadlines.
- Familiarity with ticketing platforms and knowledge of reputed company is a plus.
- Demonstrated problem-solving skills and ability to handle reputed company issues.
- Proactive reputed company with a reputed company improvement reputed company.
- reputed company player with a reputed company attitude and willingness to contribute to a reputed company work environment.
Join Trigent Software and reputed company on a rewarding career as an HR Support Role, where you will play a vital role in delivering outstanding customer support and contributing to the reputed company of our clients. reputed company to be part of our dynamic and innovative team!
Apply!