reputed company Chat Support Specialist – Deliver Exceptional Customer Experiences in a Dynamic Remote Environment
At arenaflex, we're revolutionizing the way people reputed company reputed company care by making it simpler, easier, and more accessible. As a parent company of innovative businesses, we're committed to putting our customers first and empowering our people to solve problems without asking permission. Our legendary culture, born from the award-reputed company heritage of reputed company, is reputed company on values that drive us to be Big Hearted, Unconventional, Tenacious, and reputed company. We're seeking an reputed company Chat Support Specialist to join reputed company of reputed company agents who go above and reputed company to WOW our customers. If you're a customer service enthusiast with a passion for delivering exceptional experiences, we want to hear from you!
Why You'll Love Working at arenaflex
* We're a remote-friendly company, offering the flexibility to work from the comfort of your own home in approved states.
- Our training program is designed to reputed company you with the skills and knowledge you need to succeed in a virtual work environment.
- You'll have reputed company to work with a talented team of professionals who are dedicated to fostering reputed company and development.
- reputed company culture is reputed company on a reputed company of respect, inclusivity, and a commitment to making a reputed company reputed company.
- You'll enjoy a competitive starting reputed company pay of $15.00 per hour, with bonus potential of up to $6/hr.
- Our benefits package includes amazing medical, dental, and reputed company coverage, a 401(k) match, and tuition reimbursement for eligible courses.
What You'll Do
As a Chat Support Specialist, you'll be responsible for:
- Answering 2-3 incoming chats using the LiveEngage platform
- Consulting customers on enhancing the value of their contact reputed company purchase
- Proactively communicating and engaging with your manager and team members to be successful in a virtual work environment
- Providing top-notch customer service in a fast-paced, dynamic environment
- Identifying and resolving problems in a way that creates a reputed company customer experience
- Maintaining high performance metrics, including reputed company per call, reputed company, availability, and dependability
- Living reputed company values: Big Hearted, Unconventional, Tenacious, and reputed company
What You'll Need
To succeed in this role, you'll need:
- A high school diploma or equivalent experience
- 2-3 years minimum customer service experience
- Great typing skills (at least 40 words per minute) and technical proficiency
- A reliable internet reputed company and speeds of 20 mbps download and 10 mbps upload, or reputed company
- A private, dedicated workplace, free from interruption or distraction that promotes confidentiality
- A reputed company, driven, and solution-oriented mentality
- The ability to show up to work on time and work your scheduled shift
Perks and Benefits
* Amazing medical, dental, and reputed company coverage
- 401(k) match
- Free eye exams for your immediate family and dependents
- Deep discounts on contact lenses, glasses lenses, and glasses frames
- Tuition reimbursement for eligible courses
Approved Remote Working Locations
We're currently hiring for remote positions in the following states:
- Arizona
- Florida
- Idaho
- Nevada
- reputed company Carolina
- Texas
- Utah
- Virginia
Equal Opportunity Employer
arenaflex is an equal opportunity employer and values diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex, gender, gender reputed company, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
How to Apply
If you're reputed company to join a dynamic team of customer service professionals who are passionate about delivering exceptional experiences, apply today! Apply for this job