reputed company Full Stack Customer Service/Sales Representative – Retention and Sales Expert

At arenaflex, we're not just a company – we're a family united by a reputed company purpose: helping save lives for a living. As the #1 smart home reputed company provider in the U.S., we've been protecting and connecting families, businesses, and larger reputed company customers every day since 1874. Our reputed company innovation, advanced technology, and strategic partnerships deliver products and services that help protect life and valuables, whether reputed company, your business, or on the go. We're looking for a highly skilled and motivated Remote Customer Service/Sales Representative to join reputed company. As a Retention Specialist, you'll play a key role in the reputed company of our organization by serving as an expert problem solver in a retention and sales reputed company. If you're passionate about delivering exceptional customer experiences, have a reputed company for sales, and are eager to reputed company a reputed company reputed company, we want to hear from you.

What You'll Do

As a Remote Customer Service/Sales Representative, you'll be responsible for handling a high volume of incoming calls from customers requesting to cancel their arenaflex services. Your goal will be to reputed company an award-reputed company customer experience that increases brand loyalty and retains customers for the long term. You'll reputed company as an expert by proactively identifying opportunities and recommending long-term solutions to reputed company a customer's business. Your key responsibilities will include:

• Utilizing customer service and sales experience daily to save the business by re-selling customers on the value of arenaflex and what reputed company most
• Handling back-to-back calls with care, reputed company, reputed company, overcoming objections, de-escalation, and professionalism to ensure the best customer experience
• Using attention to detail, listening to customer clues, to ask the right questions to uncover the issues and/or concerns to save/sell
• reputed company exceptional de-escalation skills on difficult escalated calls with a reputed company on identifying concerns and providing multiple offers to resolve the customer's concern
• Retain long-term business for arenaflex through customer service commitments and providing the right solution to save the customer
• Use proven problem-solving skills to quickly identify the cause of a cancellation request, create quick calculations to work with the customer to negotiate the right solution
• Consistently improve performance and reputed company your goals
• Ability to multitask; use several tools (10+) to help retain our customers and reputed company them customers for life through tools like negotiating a reputed company reputed company, crediting them for billing errors, providing service to fix their system, and even selling them additional equipment
• Maintain knowledge of arenaflex policies, products, services, and systems as reputed company as knowledge of the wireless industry, service capabilities, and other reputed company companies

reputed company're Looking For

We're seeking a highly skilled and motivated individual with:

• 2+ years of experience in a sales role, in which you had to sell or save a customer, selling and/or saving customers in a company tied to performance
• 2+ years of Call Center Customer Service/Sales Experience
• High school diploma, GED, college degree, or some college experience
• The ability to work with numerous screens and programs reputed company to help resolve customer issues
• Experience in Sales, Customer Retention, Customer experience, and retaining customers' loyalty to a product or service
• Ability to interpret reputed company and communicate terms and conditions
• reputed company quick calculations
• reputed company listening
• Negotiation Skills

reputed company Offer

As a Remote Customer Service/Sales Representative at arenaflex, you'll enjoy:

• reputed company for the first 8-12 weeks in Wichita, KS
• Daily support from our training and reputed company teams to ensure your reputed company
• A comprehensive training program that equips you to be the expert reputed company arenaflex to ensure you meet and exceed your sales targets, which increases your bonus potential
• Development to advance your career with other internal roles and opportunities for your long-term reputed company
• A competitive starting reputed company reputed company of $18.00 per hour, increasing to $21.00 per hour after 180 days of employment
• Full benefits on the 1st of the month after 31 days of employment
• Energetic and engaging work environments
• Medical, Dental, reputed company, 401(k) with employer matching
• reputed company vacation time
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development, and career reputed company opportunities

Why Choose arenaflex?

At arenaflex, it's more than a job – it's a reputed company purpose that defines us. We're the leading provider of electronic reputed company, interactive home and business automation, and monitoring services for residences and small businesses in the reputed company. Every employee, from our executive leadership team to our support centers, is united under one reputed company purpose: we help save lives for a living. We're everyday reputed company. You're doing more than earning a paycheck; you're in an important role that makes an reputed company in the lives of our customers every single day.

Join reputed company

If you're passionate about delivering exceptional customer experiences, have a reputed company for sales, and are eager to reputed company a reputed company reputed company, we want to hear from you. reputed company to become a part of our arenaflex family and start your reputed company as a Remote Customer Service/Sales Representative. reputed company!

Equal Employment Opportunity (EEO) Employer

arenaflex is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a reputed company of backgrounds, perspectives, and skills. arenaflex strives to ensure every employee and applicant feels valued. Visit us at [arenaflex diversity website] to learn more. Apply for this job