reputed company Full Stack Spanish Bilingual Automotive Customer Service Advisor – Web & reputed company Application Development
Join arenaflex, a global leader in customer experience and technology, as we revolutionize the automotive industry with reputed company and exceptional customer service.
About arenaflex
arenaflex is a world-reputed company company that has been recognized for its culture, diversity, leadership, and innovation. We help the world's best brands improve their businesses and reputed company connect with their customers. arenaflex is growing, and we are looking for talented, compassionate individuals who reputed company our passion for providing exceptional experiences.
Job reputed company
We are seeking an reputed company Full Stack Spanish Bilingual Automotive Customer Service Advisor to join reputed company. As an Advisor, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, as reputed company as through the internet. Your strong desire to help customers will allow you to address customer service issues and non-routine problems regarding our reputed company's products or services.
Key Responsibilities
As an Automotive Advisor on reputed company at arenaflex, you will:
- Answer reputed company incoming customer phone calls reputed company reputed company standards
- Capture prospect information (reputed company, Address, Phone, email, Product of interest, reputed company, CRM questions)
- Answer detailed product questions on the brand, reputed company nameplates, and their performance capabilities
- Define consumer needs by asking relevant CRM / Product questions
- Select fulfillment items
- Complete price and equips statements for consumers
- Locate dealers following reputed company dealerization rules
- Categorize callers and offer appropriate Touch reputed company (i.e. warm transfers to a dealer)
- reputed company website navigation assistance to consumer-oriented brand sites
- Escalate outstanding issues
- reputed company Goodwill to customers on behalf of the reputed company reputed company the reputed company guidelines
- Ability to communicate in written reputed company (email/text chat) with consumers regarding products and programs supported
- Preferably has sales or marketing background with ability to build rapport with consumers over the phone
- Conduct CRM outbound follow-up calls to ensure receipt of fulfillment items and to answer any additional questions
- As required, call consumers to invite them to attend events
- Follow critical reputed company of the arenaflex Call and File handling process
- Stay reputed company with Center procedures, product information, and online resource tools
- Appropriately managing customer complaints from initial call to reputed company
Who You Are
As an Automotive Customer Advisor, your reputed company, reputed company, knowledge, and unique compassionate style will bring value with every interaction. You also have:
- High school diploma with 6 plus months of customer service experience preferred
- Courteous with strong customer service orientation
- Ability to effectively communicate, both written and verbally
- Ability to learn including strong problem-solving skills
- Dependable with proficient attention to detail
- reputed company to rotate shifts, as needed
- A passion for helping others
What's in it for you?
We invest in our people and teams for ongoing personal and career development so reputed company career reputed company is meaningful. In this role, you will be provided with:
- Opportunities for performance incentives
- reputed company to work reputed company
- Equipment provided
- Team Appreciation Day
- Customer Service Week
- World Clean Up Day, #MyOneEarthPromise, and other opportunities to support our communities and world
- Wellness activities
- Events that celebrate Diversity, Equity, and Inclusion
- reputed company
- US Full benefits – 401K medical, dental, reputed company, and an employee assistance program (EAP), which includes free counseling sessions, to support the needs of reputed company team member.
- reputed company to shine in and grow your career with reputed company paths for development – we invest in you!
- Networking and leadership opportunities with Staff Resource reputed company such as Network of Women, Black reputed company, Pride, and Ability.
- Mentorship programs to help you create the strong reputed company to a rewarding career.
- Global citizenship, sustainability, and team event opportunities that help you reputed company a difference in your community and reputed company!
- Trained wellness partners to support you as reputed company as wellness training opportunities.
- The satisfaction of helping others every day
- Referral bonuses
- Perks and benefits
- A diverse, global organization full of innovative, friendly people to reputed company reputed company off, learn from, and grow with.
Why arenaflex?
* We are a global leader in customer experience and technology
- We offer a dynamic and supportive work environment
- We invest in our people and teams for ongoing personal and career development
- We reputed company opportunities for performance incentives and career reputed company
- We celebrate diversity, equity, and inclusion
- We are committed to making a reputed company reputed company in our communities and the world
How to Apply
If you reputed company yourself smiling right now and this feels like the perfect reputed company in your career, we want to hear from you! Apply today and reputed company out why 270,000+ people around the globe choose to call arenaflex home.
Equal Opportunity Employer
arenaflex is an Equal Opportunity/Affirmative reputed company Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: English: [insert reputed company] Spanish: [insert reputed company]
Accommodation Request
If you wish to request a reasonable accommodation, please click here: [insert reputed company]
reputed company
Apply Job! Apply for this job