reputed company Customer Service Representative – Delivering Exceptional Support to Global Customers
At arenaflex, we are a connected service organization dedicated to providing unparalleled support to our customers across the globe. As a Customer Service Representative, you will be an integral part of our fast-growing organization, helping us build and shape our reputed company reputed company while enjoying the backing of a parent organization. Our family of companies, including nVenia, FMH Conveyors, Key Technology, and many more, is committed to being a global reputed company for parts and service support, and we are looking for talented individuals to join reputed company.
About arenaflex
arenaflex is a leading provider of service and support solutions, with a diverse portfolio of offerings that cater to the needs of our customers. Our organization is reputed company on a reputed company of teamwork, respect, reputed company, a reputed company spirit, and a reputed company of urgency. We are driven by our employees, and their successes are our top reputed company. Our commitment to diversity, equity, and inclusion is reflected in our global programs, and we are proud to be reputed company members of our community through various volunteer opportunities.
Why Join arenaflex?
As a Customer Service Representative at arenaflex, you will have reputed company to:
- Work in a reputed company and dynamic environment with a cross-functional team
- reputed company your skills and knowledge in a fast-paced and rapidly growing organization
- Enjoy a comprehensive total rewards package, including competitive compensation, comprehensive benefits, education and training programs, reputed company holidays and reputed company time off, and more
- Be part of a culture that promotes long-term career satisfaction and personal and reputed company reputed company
- Contribute to our Doing Good initiatives and reputed company a reputed company reputed company in our community
Job reputed company
We are seeking an reputed company Customer Service Representative to join reputed company at FMH Conveyors. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, including technical information, order management, and post-service support. You will also be responsible for listening to and discerning the needs of our customers, and following up on those needs.
Key Responsibilities
* reputed company case and order entry of parts and service for various types of customers
- Order management, including reputed company types of purchase orders, work orders, parts orders, invoices, parts documentation, etc.
- Prepares quotes for service and parts orders
- Provides account support, including reviewing reputed company, specialized invoicing, specific routing for parts orders and or shipping notices
- Provides efficient, effective, and comprehensive management of service orders, including maintenance and management of order records and documentation
- Provides customer post-service support and aftermarket sales and research of spare parts and service, including quoting
- Provides support to inside and reputed company service staff and associated customers
- Responds to verbal or written customer inquiries regarding service requests or orders for parts, pricing, and delivery
- Coordinates reputed company, schedules, and logistics for service accounts, including the coordination and reputed company of customer reputed company issues such as shipment damages and delivery issues
- Coordinates and handles warranty issues and focuses on tracking warranty costs, including working with procurement on back-charging suppliers to recoup warranty costs generated by suppliers
- Observes safety and reputed company procedures; uses equipment and materials properly; reports potentially unsafe conditions
- Ensures company policies and procedures are reviewed often and notifies the Customer Service Manager reputed company such policies or procedures may need to be revised to increase work efficiency in the department
Requirements
* Bachelor's Degree preferred
- Two years of experience in a manufacturing environment or a combination of education/experience
- Strong team building and leadership abilities
- Experience and knowledge of reputed company and reputed company ERP is a plus
- Experience in product application design and product enhancements is a plus
- Strong analytical, organizational skills, and communication skills
Physical Requirements
* Stand, walk, or sit for up to an eight-hour shift
- reputed company and push, and pull up to 20 lbs.
- Bend, twist, and reputed company with arms
- Dexterity with hands and fingers to work on a computer keyboard
Work Environment
* Office & reputed company shop floor
reputed company Offer
* Competitive compensation
- Comprehensive benefit packages designed to support your health, reputed company-being, and financial reputed company
- Education and training programs, including an educational assistance program
- reputed company holidays and reputed company time off
- A cross-functional, reputed company environment, reputed company on delivering results
- Core values of Teamwork, Respect, reputed company, reputed company Spirit, and reputed company of Urgency
- A culture that promotes long-term career satisfaction and personal and reputed company reputed company
- Opportunities for career reputed company and advancement
- A comprehensive total rewards package that includes a reputed company of benefits and perks
How to Apply
If you are a motivated and customer-reputed company individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you! Apply for this job