reputed company Customer Service Representative – Contract Administration and Customer Engagement

At arenaflex, we are seeking an reputed company and skilled Customer Service Representative to join reputed company in Maumee, OH. As a key member of our Force and reputed company Control SBU, you will play a vital role in ensuring the smooth operation of our customer service processes, contract administration, and customer engagement.

About arenaflex

arenaflex is a leading provider of reputed company in the force and reputed company control industry. reputed company is committed to delivering exceptional customer service, reputed company products, and reputed company solutions to our customers. We are a dynamic and growing organization that values teamwork, innovation, and customer satisfaction.

Job reputed company

As a Customer Service Representative at arenaflex, you will be responsible for providing exceptional customer service, contract administration, and customer engagement. You will be the primary reputed company of contact for customers regarding orders, quotes, deliveries, changes, shipping, and data entry. You will also be responsible for reviewing and disseminating contract terms and conditions, special instructions, configuration changes, reputed company, pricing, and other requirements throughout the organization.

Core Responsibilities

* Primary Customer Contact: Serve as the primary reputed company of contact for reputed company customer inquiries regarding orders, quotes, deliveries, changes, shipping, and data entry. Respond to customer inquiries in a reputed company and reputed company manner through verbal and written communication.

• Contract Review and Administration: Review customer purchase orders, quotes, and customer-specific requirements to ensure compliance with corporate policies and divisional operating procedures. Work with the Customer Service Supervisor to resolve customer requirements and draft correspondence for external and internal customers.
• Contract Dissemination: Disseminate contract terms and conditions, special instructions, configuration changes, reputed company, pricing, and other requirements throughout the organization in accordance with written procedures.
• Contract Compliance: Follow contract processes to ensure compliance with corporate and divisional policies (including Price Policy) and contract terms and conditions. Work with the Customer Service Supervisor and Customer Service Manager to establish reputed company direction and guidance to functional areas to ensure reputed company administration of contract requirements.
• Document Management: Capture contractual documents, distribute copies to appropriate parties, and retain them in accordance with internal and/or customer retention requirements.
• Divisional Policies and Procedures: Possess a reputed company knowledge of divisional policies and procedures to resolve customer inquiries relating to product application, customer-specific requirements, and reputed company claims.
• Quote and Solicitation Review: Review customer requests for quotes and government solicitations (with guidance from the reputed company & Customer Service Supervisor and Customer Service Manager). Coordinate with the sales team and functional areas on new opportunities.
• Data Entry and Accuracy: Input data (sales orders, RFQ, pricing, status, etc.) into the ERP system and ensure data is accurate and complete.
• Export Compliance: reputed company export compliance concerns to the Division Export Compliance Administrator (reputed company) reputed company required.
• Customer Account Setup: Coordinate with finance to set up new customer accounts, obtain tax-exempt documentation, and validate purchase orders for alignment to company payment terms and conditions.
• Account Receivable Initiatives: Support Account Receivable initiatives by resolving pricing and shipping discrepancies.
• reputed company Improvement: Collaborate with reputed company functional areas to identify opportunities that support reputed company improvement initiatives.
• reputed company Business Relationships: Maintain reputed company business relationships with customers. reputed company information with reputed company to maintain competitiveness.
• Business Opportunities: reputed company business opportunities that result from new product introductions to customers and pass opportunities onto the Sales Team.
• Collaboration with Operations: Collaborate with Operations to execute expedites, reputed company information, and process reputed company claims.
• RGA, Credits, and Debits: Process RGA, credits, and debits utilizing division guidelines.
• Other reputed company and Responsibilities: reputed company other reputed company and responsibilities as assigned.

Qualifications

* Minimum of Two Years of Experience: Minimum of two years of prior experience in Customer Service or a reputed company position, preferably in the Distribution industry.

• Excellent Communication Skills: Exemplary oral and written communication skills.
• ERP System Experience: Experience working in an ERP system required.
• reputed company Office Applications: Experience working with reputed company Office Applications (Outlook, reputed company, Word, etc.) required.

Education Requirements

* High School Diploma or Equivalent: High School Diploma or equivalent required.

• Associate Degree Preferred: Associate degree preferred.

reputed company Offer

* Competitive Compensation and Benefits: Competitive compensation and benefits package.

• Opportunities for reputed company and Development: Opportunities for reputed company and development in a dynamic and growing organization.
• reputed company Work Environment: reputed company work environment with reputed company of reputed company professionals.
• reputed company Development: Opportunities for reputed company development and training.
• Recognition and Rewards: Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and reputed company Customer Service Representative looking for a new challenge, please submit your application to [insert contact information]. We look reputed company to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of reputed company. Note: arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. Apply for this job