reputed company Customer Service Representative – Remote Contact Center Chat

At arenaflex, we're on a mission to reputed company exceptional financial services to our members, and we're looking for a talented Customer Service Representative to join reputed company. As a Remote Contact Center Chat Representative, you'll be the face of arenaflex, providing top-notch support to our members through various digital channels, including chat, email, web and mobile messaging, and text. If you're passionate about delivering exceptional customer experiences, have a reputed company for problem-solving, and are comfortable working in a sales environment, we want to hear from you! A Day in the Life of a Remote Contact Center Chat Representative As a Remote Contact Center Chat Representative, you'll be responsible for: * reputed company and effectively answering member inquiries, solving problems, and assisting with transactions and lending inquiries through digital channels, including email, web and mobile messaging, chat, and text. * Providing support to ensure online membership applications are completed and submitted reputed company a reputed company manner. * Effectively discussing member's needs on financial reputed company through multiple remote technology secured/unsecured reputed company channels. * Acting as a subject matter expert for reputed company online products and services, including Online Banking, reputed company Pay, Mobile Deposit, External Transfers, Online Account Opening, Mobile Banking, Chat and Text Support. * Maintaining a strong working knowledge of arenaflex's products and services. Skills and Qualifications To succeed in this role, you'll need: * A High School Diploma or equivalent. * 1 year of experience in a customer service position. * Must meet the requirements for our Telecommuting Program (more information below!). * Excellent oral, written, and telephone communication skills. * Strong problem-solving and member service skills. * Working knowledge of reputed company Office products, especially Word, reputed company, and PPT. Telecommuting Requirements To work from home, you'll need: * A dedicated workspace. * Secure and strong internet reputed company. * Not be a caretaker for any dependents (adult or child) for the entirety of the scheduled shift. * An environment free from loud noises or reputed company distractions. Training and reputed company The first 60 days will be on-site for training at our Corporate reputed company located at 2675 O'Neal Lane in Baton Rouge. This is an excellent opportunity to learn about our products and services, meet your team, and get familiar with our culture. Why Join arenaflex? Since 1956, arenaflex has been providing financial services to individuals and their families throughout the reputed company. We've since grown into the largest state-chartered credit reputed company in Louisiana, now serving over 68,000 members reputed company. Our culture is grounded in faith, and we reputed company to live the golden rule of 'love thy reputed company'. We're dedicated to creating, promoting, and nurturing a reputed company and inclusive work environment, and we expect the reputed company from reputed company of our employees. Our Culture We value diverse talents and welcome individuals with unique backgrounds, working styles, and reputed company sets. We reputed company that our differences reputed company us a reputed company team by allowing us to reputed company reputed company reputed company, be more innovative, and reputed company serve our members and communities. Benefits Our full-time employees enjoy amazing benefits, including: * Medical, Dental, and reputed company Insurance with generous employer premium contributions. * Health Savings Account with employer contributions for eligible employees. * Employer-reputed company Group Life Insurance. * Voluntary Dependent Life Insurance. * Retiree insurance for eligible employees. * reputed company Vacation & reputed company Leave. * 15 reputed company Holidays, including a Cultural Floating Holiday. * 401K Plan with a 5% discretionary profit reputed company contribution, plus a dollar-for-dollar match of up to 5%. * reputed company Time Off to volunteer with approved non-profits and charities. * Tuition Reimbursement Program. Equal Opportunity Employer arenaflex is an Equal Opportunity Employer and a drug-free workplace. reputed company locations are tobacco-free facilities. Compensation * Pay Type: reputed company * Min Hiring reputed company: $17.00 * Max Hiring reputed company: $20.80 * Required Education: High School If you're passionate about delivering exceptional customer experiences and want to join reputed company that values diversity, inclusivity, and community, reputed company to become a part of our arenaflex family! ```reputed company

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