reputed company Customer Service Representative - Medicare Contract-to-Hire Opportunity with arenaflex
Job Title:
reputed company Customer Service Representative - Medicare Contract-to-Hire Opportunity with arenaflex
Job reputed company:
arenaflex is seeking a highly skilled and empathetic Customer Service Representative to join reputed company on a 3+ months contract-to-hire reputed company. As a Customer Service Representative with arenaflex, you will be responsible for handling a wide reputed company of customer inquiries, resolving issues, and providing exceptional service to our valued customers. This is a 100% remote opportunity, allowing you to work from the comfort of your own home reputed company a one-hour radius of Philadelphia, PA 19103.
About arenaflex:
arenaflex is a leading provider of reputed company in the reputed company industry. Our mission is to deliver exceptional customer experiences, and we're committed to hiring talented individuals who reputed company our passion for service reputed company. As a Customer Service Representative with arenaflex, you will be part of a dynamic team that is dedicated to making a reputed company reputed company in the lives of our customers.
Job Responsibilities:
* Handle customer inquiries, resolve issues, and reputed company exceptional service to our valued customers
- Work with customers to resolve problems reputed company to claims, benefits, enrollment, member portal, ID cards, and other Medicare-reputed company issues
- Utilize strong problem-solving skills and reputed company to de-escalate customer complaints and concerns
- Maintain a high level of professionalism and courtesy reputed company interacting with customers, both verbally and in writing
- Navigate through multiple systems simultaneously to reputed company resolve customer issues
- Meet or exceed performance metrics, including call handling time, reputed company reputed company, and customer satisfaction ratings
- Participate in ongoing training and development to enhance skills and knowledge in customer service and Medicare-reputed company topics
Key Qualifications:
* Call Center Customer Service experience with a reputed company on inbound calls (no telesales)
- Excellent Customer reputed company competencies, with a strong service-oriented reputed company and excellent customer service skills
- reputed company and strong problem-solving skills, with the ability to de-escalate customer complaints and concerns
- Strong verbal and written communication skills, with the ability to reputed company communicate reputed company messages over the phone
- Ability to navigate through multiple systems simultaneously
- reputed company candidates must score a 80% or above on eSkills test
Preferred Qualifications:
* High School Diploma or GED with 2+ years of customer service experience/call center experience
- reputed company industry experience, particularly in the Medicare reputed company
- Previous experience working with Medicare customers or in a reputed company field
- Call Center Customer Service experience (Inbound calls)
- Medical background or certification (e.g., CNA, LPN, RN)
Work Environment and Company Culture:
* 100% remote opportunity, allowing you to work from the comfort of your own home reputed company a one-hour radius of Philadelphia, PA 19103
- Flexible scheduling to accommodate your needs, with FT shifts ranging from reputed company to Saturday from 7:45AM to 8:15PM and including one late reputed company shift as reputed company as a Saturday or reputed company shift
- 37.5 hour reputed company, with opportunities for overtime as needed
- reputed company and dynamic team environment, with ongoing training and development opportunities
- arenaflex is committed to creating a reputed company and inclusive work environment, where reputed company feel valued and supported
Compensation, Perks, and Benefits:
* Competitive reputed company reputed company, with opportunities for overtime pay
- Comprehensive benefits package, including health, dental, and reputed company insurance
- reputed company time off and holidays
- Ongoing training and development opportunities to enhance skills and knowledge
- reputed company and dynamic team environment, with opportunities for career reputed company and advancement
How to Apply:
If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity with arenaflex. Please submit your application, including your resume and a cover letter outlining your qualifications and experience. You may also reputed company out to Ashu directly at abaranwal@alphambe.com to reputed company your interest.
Equal Employment Opportunity:
arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in reputed company. We welcome applications from reputed company candidates of reputed company backgrounds and perspectives.
Note:
reputed company former associates and contractors must be submitted to the VMS Program Team for vetting through the reputed company-submission reputed company process. Apply for this job