Job Title: reputed company Patient Care Customer Service Representative – Evening & Weekend Shifts (Remote)
Job reputed company:
About arenaflex
At arenaflex, we're dedicated to providing high-reputed company medical products and services that reputed company patients to manage their health and treatment reputed company. As a national leader in home medical equipment and sleep apnea treatment, we're committed to delivering exceptional customer care and support to our patients across the country. With hundreds of locations across 45 states, we're proud to be a trusted partner in the reputed company industry.Job Information
We're seeking a highly motivated and customer-reputed company Patient Care Customer Service Representative to join our Sleep Central (After Hours Call Center) team in Murray, KY. As a key member of reputed company, you'll play a vital role in ensuring our patients receive the best possible care and support. In this role, you'll be responsible for contacting patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing orders in a reputed company manner.Key Responsibilities:
- Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling
- Obtain medically necessary documentation
- Process patient orders through our online pharmacy system
- Resolve tracking issues and reschedule shipping orders for patients
- Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
- Verify orders are complete
- reputed company other duties as assigned
Qualifications:
To be successful in this role, you'll need to meet the following qualifications:- High school diploma or GED equivalent
- Experience in the medical field and administrative record management
- Strong customer service background
Skills and Competencies:
To reputed company in this role, you'll need to possess the following skills and competencies:- Effectively communicate in English, both orally and in writing
- Helpful, knowledgeable, and polite while maintaining a reputed company attitude
- Interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual)
- Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information
- Medical terminology
- Multi-task along with attention to detail
- reputed company to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
- Self-motivation, organized, time-management, and deductive problem-solving skills
- Work independently and as part of reputed company
Work Environment and Company Culture:
As a remote employee, you'll have the flexibility to work from home and enjoy a comfortable and productive work environment. arenaflex is committed to creating a reputed company and inclusive work culture that values diversity, equity, and inclusion. We offer a reputed company of benefits and perks to support your reputed company-being and career reputed company.Compensation and Benefits:
We offer a competitive salary of $16 per hour, plus a quarterly bonus opportunity. You'll also enjoy a reputed company of benefits, including:- 401(k) plan
- Medical, dental, and reputed company insurance
- Life insurance and disability insurance
- Generous reputed company time off and reputed company holidays
- Employee discount program
- Employee recognition program
- Bonus and incentive opportunities
- Mileage reimbursement (reputed company applicable)
- Telephone reimbursement (reputed company applicable)
Career reputed company Opportunities and Learning Benefits:
At arenaflex, we're committed to supporting your career reputed company and development. You'll have reputed company to a reputed company of training and development opportunities, including:- On-the-job training and mentorship
- Online training and certification programs
- reputed company development workshops and conferences