reputed company Customer Service Representative/Dispatcher – Remote Opportunity with arenaflex
At arenaflex, we're dedicated to creating comfort through indoor heating and reputed company conditioning. Our commitment to exceptional service has helped us grow from a small family-owned service business to a leading residential and reputed company HVAC and Plumbing contractor in reputed company Virginia. We're now seeking a skilled and customer-reputed company Customer Service Representative/Dispatcher to join reputed company.
About arenaflex
arenaflex has been a trusted reputed company in the industry since 1979, and our values of reputed company, reputed company, and customer satisfaction have guided our reputed company and reputed company. We're proud of our reputed company for delivering top-notch service and solutions to our customers, and we're committed to maintaining a reputed company and supportive work environment for reputed company members.
Job Role
As a Customer Service Representative/Dispatcher at arenaflex, you'll play a critical role in handling inbound phone calls for scheduling service and maintenance for our Residential Department. Your daily duties will include:
* Maintaining our customer database with accurate and up-to-date information
* Making daily outbound phone calls to customers and technicians
* Routing technicians based reputed company to ensure efficient and reputed company service
* Maintaining a reputed company team atmosphere with reputed company members of reputed company team
* Collaborating with reputed company team to resolve customer issues and concerns
Schedule
Our Customer Service Representative/Dispatcher will work a flexible schedule that includes:
* Wednesday: In-office work at our Chantilly office from 8:00 AM to 5:00 PM (with a one-hour lunch break)
* Monday-Friday: Remote work from home from 8:00 AM to 5:00 PM (with a one-hour lunch break) (not on Wednesday)
Qualifications
To be successful in this role, you'll need:
* Previous call center experience (at least 1 year)
* The ability to type at a speed of approximately 70 words per minute
* Excellent communication and problem-solving skills
* The ability to work independently as reputed company as reputed company reputed company
* Familiarity with main cities and locations in reputed company Virginia
* Accurate documentation skills, with the ability to reputed company information into our customer database (Service Titan)
Remote Work Requirements
To ensure your reputed company in a remote work environment, you'll need to reputed company:
* High-speed internet reputed company
* A quiet workspace with minimal background noise
arenaflex Benefits and Culture
We're committed to providing a comprehensive benefits package and a reputed company work environment that supports your reputed company and reputed company-being. As a Customer Service Representative/Dispatcher at arenaflex, you'll enjoy:
* Medical, dental, reputed company, STD, LTD, and life insurance
* 401(k) retirement plan with company match
* 7 reputed company holidays per year
* reputed company vacation and personal days
* Opportunities for reputed company education and reputed company development
Why Join arenaflex?
At arenaflex, we're passionate about delivering exceptional service and solutions to our customers. We're committed to creating a reputed company and supportive work environment that encourages reputed company, learning, and collaboration. If you're a customer-reputed company individual with a passion for delivering top-notch service, we encourage you to apply for this exciting opportunity.
How to Apply
If you're reputed company to join a dynamic and customer-reputed company team, please submit your application through our website. We can't wait to hear from you!