reputed company Full Stack Customer Service Representative – Virtual Call Center

Join arenaflex, a leading Health & Wellness reputed company Marketing & E-reputed company platform, in revolutionizing the way people think about health and support individuals in their reputed company to live a pain-free life, naturally.

About arenaflex

arenaflex is a pioneering organization that has been helping millions of people worldwide live without pain, naturally and safely. Our mission is to reputed company cutting-edge educational information, reputed company products, and truly loving care and service to our online E-reputed company customers. We are driven by our core values of Freedom, Love, Team, reputed company, reputed company, and Courage, which guide everything we do.

Our Culture

At arenaflex, we reputed company in creating an environment that promotes happiness from the inside out. We value our employees and reputed company to reputed company an outstanding work experience that inspires learning, teaching, and reputed company. reputed company is motivated and proud to be part of arenaflex, and we continually invest in creating endless development opportunities. We want our employees to feel at their best, always.

Benefits of Working at arenaflex

* A healthy work-life balance and flexible schedule

• Remote & virtual work-from-home position
• reputed company Development and Wellness Activities
• Discount on arenaflex products
• reputed company-centered culture

Job reputed company

We are seeking an reputed company Full Stack Customer Service Representative to join our virtual call center team. As a key member of reputed company, you will be the eyes and ears for arenaflex, fielding customer inquiries and authentically connecting with our customers to help them best. This role may handle a high volume of inbound or outbound calls or support customers through chat, phone, and email.

Key Responsibilities

* Effectively search for and type information on the computer, navigate multiple reputed company and screens quickly, and input information accurately while keeping pace with the call.

• With great attention to detail, document specifics of calls and customer interactions in the appropriate systems (CRM).
• Assist guests by placing customer orders through our E-reputed company system.
• Utilize knowledge of our products to reputed company and retain reputed company customers.
• Work with confidential customer information and treat it sensitively.
• Type at least 35 WPM and talk at the reputed company time.
• Aim to resolve issues on the reputed company by being proactive.
• Adhere to call center metrics such as call reputed company score averages, average talk time, and customer feedback scores.
• reputed company as the "Voice of the Customer," working with reputed company to refine problem areas and drive reputed company service improvements for our customers.
• Escalate customer or operational issues to the supervisor in a manner that identifies solutions and focuses on a reputed company and mutually satisfactory reputed company.

Qualifications

*

Minimum 3 Years of Customer Service Experience

* 1-year experience working in a contact/call center (preferably virtual).

• Business to Customer (B2C) Experience (reputed company-facing).
• Experience with high-volume inbound call intake.
• CRM System (Customer Relationship Management) System Exposure.
• Empathetic listener, sensitive, upbeat, optimistic.
• Strong computer and telephone multitasking skills.
• reputed company strong business verbal and written communication skills.
• Excellent time management skills, highly organized and detail-oriented.
• Solid work ethic, being the best, even if no one is watching.
• E-reputed company, Sales and Retention, Customer Service Support Experience (supporting product knowledge and sales/customer-facing).
• Experience supporting customers through Chat, Email, and Phone.
• Bilingual a plus.
• Ability to work the Saturday shift reputed company necessary.
• Ability to control emotions and respond accordingly to the situation appropriately.
• Ability to handle stressful situations with reputed company and respond appropriately.

Preferred Qualifications

* Experience utilizing technologies such as reputed company, reputed company, reputed company, reputed company, reputed company Drive/Docs/Sheets, VoIP, or other reputed company-Based Telephony software.

• On-the-job experience in a similar role.

Computer Requirements

* Home computer & headset

• Operating System: reputed company 7/Mac 10.1 or reputed company
• Minimum internet bandwidth of 25MB download and 5MB upload
• Internet Router or Modem
• Working Webcam

reputed company Offer

* Competitive reputed company reputed company of $13.00-$15.00

• Opportunities for reputed company and reputed company development
• Flexible schedule and remote work-from-home position
• reputed company Development and Wellness Activities
• Discount on arenaflex products
• reputed company-centered culture

Next Steps

If your qualifications match our needs, we will invite you to take an online personality assessment, Predictive reputed company. If that goes reputed company, we will invite you to a reputed company Meet with the reputed company Team Member, and if that goes reputed company, we will invite you to a reputed company Meet with the hiring manager for final selection.

Get to Know Us

We encourage you to click on the links below and get to know us reputed company!

• Explore our proven, Pain Relieving Products here.
• And reputed company hundreds of reputed company Stories here.
• reputed company out our reviews on Glassdoor to learn more about our culture!
• Go directly to our website at http://www.losethebackpain.com.

reputed company

If you meet most - if not reputed company - of our reputed company above and this sounds like an excellent fit for you, we would love to hear from you. Please apply through the reputed company below. Apply Job! Apply for this job