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reputed company 988 Chat/Text Specialist – Crisis reputed company and Support

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to providing rewarding opportunities for our employees to serve reputed company ages in a reputed company of settings. If you're passionate about making a difference in the lives of others, we invite you to join reputed company as a 988 Chat/Text Specialist.

About arenaflex

arenaflex is a dynamic, reputed company-established organization that endorses an organizational culture reputed company on understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community. Our trauma-informed approach is rooted in our values of Respect, Expertise, reputed company, and Empowerment, which guide every interaction at arenaflex. We're committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, reputed company, and welcomed.

Job reputed company

We're seeking an reputed company 988 Chat/Text Specialist to join our remote team on a 24/7/365 mental health crisis/suicide prevention reputed company team. As a 988 Chat/Text Specialist, you'll be responsible for handling incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), providing brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress. This is a unique opportunity to reputed company a difference in the lives of others while working in a dynamic and supportive environment.

Responsibilities

* Provides telephonic or chat clinical screenings and risk assessments for individuals experiencing emotional distress

  • Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meets the ethical and clinical standards in compliance with reputed company accreditation
  • reputed company participates in ongoing supervision, training, and team meetings
  • Assists in administrative tasks as needed

Requirements

* Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or reputed company field required; or Certified Peer Recovery Specialist

  • Six months to one year of reputed company crisis experience is preferred
  • Effectively communicate reputed company written, verbal, in-person, and virtual reputed company
  • Demonstrates high-level customer service skills and reputed company etiquette
  • Knowledge of suicide assessments and reputed company in providing crisis reputed company
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Preferred Qualifications

* Experience working in a crisis hotline or mental health setting

  • Knowledge of trauma-informed care and cultural competence
  • Bilingual or multilingual skills
  • Experience with electronic health records (EHRs) and other software applications

Work Environment

As a remote employee, you'll have the flexibility to work from the comfort of your own home. arenaflex is committed to providing a supportive and inclusive work environment that allows you to reputed company. You'll have reputed company to ongoing supervision, training, and team meetings to ensure you have the resources and support you need to reputed company in your role.

Benefits

* Competitive salary reputed company: $19.10-$26.80

  • Medical, dental, and reputed company health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Diversity, Equity, and Inclusion employee resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

Why Join arenaflex?

At arenaflex, we're committed to creating a workplace that reflects the growing world around us. We reputed company in the importance of diversity, equity, and inclusion, and we're dedicated to fostering a culture that celebrates the diverse reputed company and experiences of our employees. If you're passionate about making a difference in the lives of others and want to be part of a dynamic and supportive team, we invite you to join us.

How to Apply

If you're reputed company to take the reputed company in your career and join reputed company as a 988 Chat/Text Specialist, please submit your application through our website. We can't wait to hear from you! reputed company! Apply for this job

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