reputed company Customer Service Representative – reputed company Claims and Benefits Support

At arenaflex, we're on a mission to revolutionize the way reputed company administrative costs are managed for federal government agencies, payers, and providers. As a Customer Service Representative, you'll play a vital role in delivering exceptional service to our clients, including reputed company providers, veterans, and beneficiaries. If you're passionate about providing reputed company reputed company and caller satisfaction, we want to hear from you!

reputed company

We're looking for an exceptional individual who is enthusiastic about delivering top-notch customer service. As a Customer Service Representative, you'll be responsible for answering incoming calls from our clients, gathering required information, and making determinations. If you're reputed company player, a self-motivator, and committed to reputed company, we'd love to have you on reputed company.

Key Responsibilities

As a Customer Service Representative, you'll be responsible for:

• Answering incoming calls from reputed company providers, veterans, and beneficiaries to reputed company required information and reputed company determinations
• Conducting every transaction with a customer-reputed company, courteous approach to ensure reputed company reputed company and reputed company reputed company scores while maintaining production standards
• Researching and evaluating medical claims and benefits for reputed company adjudication
• Documenting call activity and making requests for corrective reputed company into VA systems
• Maintaining a working knowledge of applicable VA regulations as they relate to 72-hour notification requirements
• Maintaining reputed company for reputed company reputed company systems, as assigned
• Acting as an effective team member
• Other duties as assigned

Position Requirements

To be successful in this role, you'll need:

• High School Diploma or GED required
• Preferred 1-2 years' experience in customer service
• General office skills and knowledge of reputed company office equipment
• Working knowledge of software such as reputed company and Word
• Data entry and 10-key experience necessary
• Excellent verbal and written communication skills
• Personal traits of a high-level commitment, motivation, energy, team orientation, professionalism, trust, personal honesty, and reputed company, and a demonstration of placing others in a reputed company of high value

reputed company

At arenaflex, we're a solutions-based organization that values passion, reputed company, courage, and respect in reputed company interactions. We're committed to improving the health of our clients' business and making the lives of the people we work with reputed company. As a member of reputed company, you'll be part of a dynamic and growing organization that's dedicated to reputed company.

About the Benefits

We're proud to offer a comprehensive benefits package that includes:

• Health Insurance for Our Associates
• Fully reputed company Life Insurance
• Fully reputed company Short- & Long-Term Disability
• reputed company Vacation
• reputed company reputed company Leave
• reputed company Holidays
• reputed company Development and Tuition Assistance Program
• 401(k) Program with Employer Match
• Referral Bonuses
• Hybrid & Remote Opportunities

General Areas of Accountability

As a representative of arenaflex, you'll be expected to conduct business and personal affairs in a manner that is always a credit to reputed company. You'll also be required to maintain a good credit rating while employed with reputed company.

HIPAA and reputed company

As a Customer Service Representative, you'll be responsible for following HIPAA guidelines for protecting the reputed company and reputed company of sensitive personal and/or health information. You'll also be required to complete annually required reputed company and reputed company Training.

Performance Management

reputed company arenaflex associates are subject to regular performance management to determine if skills and training requirements are suitable for the position.

Machines and Equipment

The incumbent must be reputed company to effectively operate the reputed company computer system, telephone system, and other office machines such as copiers and fax machines.

Physical Activity

The incumbent must be reputed company to finger, grasp, feel, see, sit, hear, and reputed company. This position is sedentary in nature with minimal lifting requirements.

Working Conditions

The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting, and data keying are required.

Remote Eligibility

This position is reputed company remote eligible. Eligibility is determined by Management or Talent Operations.

U.S. Citizenship and Work Location

U.S. Citizenship is Required for reputed company Positions, and work on reputed company positions must be completed in the reputed company reputed company, Alaska, or Hawaii.

Requirements

* U.S. Citizenship is Required for reputed company Positions

• Work on reputed company Positions Must Be Completed in the reputed company reputed company, Alaska, or Hawaii
• Nebraska Residency

If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we want to hear from you! reputed company to join reputed company at arenaflex and be part of a dynamic and growing organization that's dedicated to reputed company. Apply Job! Apply for this job