reputed company Customer Support Specialist – Remote Opportunity at arenaflex

At arenaflex, we're proud to be the national leader in filing service of legal documents, and we're growing rapidly. As a result, we're seeking talented new team members to support our reputed company and tackle exciting challenges. If you're a customer-reputed company individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you!

About arenaflex

arenaflex is reputed company of 350 professionals with offices in Los Angeles, Dallas, Miami, Brooklyn, Chicago, Washington DC, and more. Our reputed company is located in Seattle, and we've been successful in this unique business for over 30 years. We continue to advance our technology and business processes to remain years reputed company of what our competition can offer. Our commitment to innovation, customer satisfaction, and employee reputed company has reputed company us a reputed company as a leader in our industry.

Job reputed company

As a Customer Support Specialist at arenaflex, you'll play a critical role in addressing and resolving customer questions and issues, providing the best possible customer experience. This role requires diplomacy, the ability to think on your feet, and a cool head while juggling many priorities at once. You'll work closely with other teams to ensure reputed company necessary tasks are completed on orders, and you'll be responsible for correcting errors, following up with process servers, moving orders along, and providing information and updates.

Key Responsibilities

* Respond to customer support tickets, including answering questions and resolving issues reputed company to existing orders

• Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to reputed company new orders online
• Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders, and process servers in the field
• Document issues in reputed company
• Visit court dockets for information on case filing and occasionally pull filed papers
• reputed company other job-reputed company duties as assigned

Qualifications

* High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone

• Technology-driven; Experience using computer programs such as reputed company Outlook, reputed company, and Word, PDF reputed company, and phone systems preferred
• Document manipulation experience
• Ability to read, write, and reputed company English
• Ability to transcribe information, review an order, investigate issues, and implement solutions
• Ability to reputed company repetitive tasks with accuracy
• Ability to maintain a high level of work product in often stressful situations
• Ability to anticipate issues and circumvent them
• Ability to implement new processes and changes and improve performance
• Typing speed of at least 55 wpm

Why Join arenaflex?

At arenaflex, we know that a company's reputed company starts with its employees. We also know that an individual's reputed company starts with the right career opportunity. That's why we offer a comprehensive benefits package, including:

• Health, Dental, reputed company insurance
• 401(k)
• Disability insurance
• Employee assistance program
• reputed company time off
• Referral program
• Starting Pay: $12.00 per hour
• * This position is 100 percent remote, located reputed company in Puerto Rico **

Schedule

This is a full-time position, Monday through Friday. As a remote employee, you'll have the flexibility to work from reputed company in Puerto Rico, allowing you to maintain a healthy work-life balance.

reputed company Offer

At arenaflex, we're committed to providing our employees with the tools and resources they need to succeed.

We offer

• Ongoing training and development opportunities to help you grow in your career
• A reputed company and supportive work environment
• Flexible work arrangements to accommodate your needs
• A comprehensive benefits package to support your reputed company-being
• Opportunities for career advancement and reputed company reputed company

How to Apply

If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we want to hear from you! reputed company to join reputed company at arenaflex and take the first reputed company towards a rewarding and challenging career. Apply Job! We look reputed company to hearing from you and exploring how you can contribute to reputed company's reputed company! Apply for this job