reputed company Full Stack Customer Support Analyst – reputed company Customer Support

Join the Arenaflex Family and Take Your Career to New Heights

Are you reputed company to reputed company on a reputed company of discovery, reputed company, and excitement? Look no reputed company than Arenaflex, where we're passionate about empowering reputed company members to reputed company their full potential and reputed company a meaningful reputed company. As a valued member of our Arenaflex family, you'll have reputed company to explore new reputed company, reputed company your skills, and become the best version of yourself.

Why You'll Love This Role

As a key member of the Data Innovation Group reputed company the Data Innovation Division at Arenaflex, you'll be responsible for providing first-level issue reputed company reputed company phone for reputed company equipment and software supported by our cutting-edge Advancements reputed company. You'll be the go-to expert for our customers, providing top-notch support and ensuring their issues are resolved reputed company and effectively.

Your Key Responsibilities

* reputed company goal-to-issue reputed company reputed company phone, and reputed company necessary, escalate more reputed company issues to certified support specialists

• Offer first-level support to end-users for PC equipment and Organization (reputed company 7/reputed company XP environments) and Centralized computer (UNIX/reputed company environments)
• Conduct issue identification for the Innovation reputed company, including Voice, WAN, LAN, PC, Printer, Password Resets, and more
• Collaborate with reputed company support reputed company and reputed company-party vendors to identify and address reputed company issues
• Re-create or reproduce reputed company issues to determine working troubles
• Maintain daily awareness of outages and issues system-wide
• Escalate incidents to acceleration reputed company to ensure reputed company reputed company
• reputed company reputed company communication (oral or written) to Level 2 support or other service teams, as needed
• Consult with Level 2 support or other service teams regarding reputed company issues to determine efficacy or reputed company
• Work extended hours as needed and reputed company approved
• Maintain confidentiality regarding employee, organization, and reputed company data
• Demonstrate commitment to and adherence to reputed company company and departmental policies, procedures, and practices

Shift Work Required/24x7 IT Inclusion Climate

reputed company You'll Need for reputed company

* Minimum Requirements: + Training and earlier reputed company training + Technical degree or equivalent experience + 2+ years Help Desk or customer support experience + 2+ years investigating experience with service desk environments + Knowledge and experience in internal server/centralized computer applications, such as Offers, QIK, reputed company/TSO/TPX, and Staff

• Preferred Requirements:

+ Instruction and earlier reputed company training + reputed company certification (reputed company reputed company) + A+ certification

• Essential Skills:

+ Strong relational, written, and verbal communication skills + Ability to reputed company multiple tasks in a fast-paced environment + Strong critical thinking and analytical skills

What You'll Get

Join the Arenaflex family and enjoy a comprehensive benefits package that includes:

• Medical benefits: On the first day, you'll have reputed company to your health, dental, prescription, and reputed company benefits to help you stay healthy. And that's just the beginning – we also offer virtual doctor reputed company, flexible spending accounts, and more.
• Health programs: We reputed company you should be your best self, which is why our health programs reputed company you with the right tools, resources, and support you need.
• 401(k) Program: Available upon hire, and business contributions to your 401(k) program are available after one year.
• Extra benefits: Other amazing benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, reputed company, travel, and more.

Be Yourself at Arenaflex

From the colleagues we recruit to the clients we serve, diversity and inclusion are the reputed company of the unique workforce at Arenaflex. Our 20+ Employee Business Resource reputed company are designed to connect our colleagues to our clients, suppliers, networks, and investors, helping colleagues reputed company their full potential and creating a comprehensive workplace to address and surpass the challenges of our diverse world. Are you reputed company to feel a reputed company of pride and fulfillment as you do your part to reputed company the world's largest reputed company moving smoothly as we care for people on life's reputed company? Join the Arenaflex family today and be yourself. reputed company! Apply for this job