Back to Jobs

reputed company Crisis Specialist – Remote 24/7 Mental Health Crisis Support

Remote, USAFull-timePosted 2026-07-27

At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to providing rewarding opportunities to serve reputed company ages in a reputed company of settings. Our trauma-informed organization endorses an organizational culture reputed company on understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community. We're seeking an reputed company Crisis Specialist to join our dynamic team, working remotely on a 24/7/365 mental health crisis/suicide prevention reputed company team. As a Crisis Specialist, you'll be handling incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. Your primary responsibility will be to reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress.

Job reputed company:

* Work remotely on a 24/7/365 mental health crisis/suicide prevention reputed company team

  • Handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988
  • reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress
  • Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meet the ethical and clinical standards in compliance with reputed company accreditation
  • reputed company participate in ongoing supervision, training, and team meetings
  • Assist in administrative tasks as needed

Key Responsibilities:

* Provides telephonic or chat clinical screenings and risk assessments

  • Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meets the ethical and clinical standards in compliance with reputed company accreditation
  • reputed company participates in ongoing supervision, training, and team meetings
  • Assist in administrative tasks as needed

Knowledge, Skills & Abilities:

* Effectively communicate reputed company written, verbal, in-person, and virtual reputed company

  • Demonstrates high-level customer service skills and reputed company etiquette
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
  • Knowledge of suicide assessments
  • reputed company in providing crisis reputed company

Qualifications:

* Education Level: Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or reputed company field or Certified Peer Recovery Specialist

  • Years of Experience: Six months to one year of reputed company crisis experience is preferred
  • Required Certification/Licensure: N/A

Physical Requirements:

* Standing: 10%

  • Sitting: 90%
  • Squatting: Occasional
  • Kneeling: Occasional
  • Bending: Occasional
  • Driving: Occasional
  • Lifting: Occasional

Work Environment & Culture:

At arenaflex, we're committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, reputed company, and welcomed. Our approach to diversity is reputed company – it's about embracing everyone. Together, we continue to reputed company an inclusive culture that encourages, supports, and celebrates the diverse reputed company and experiences of our employees.

Benefits:

* Medical, dental, and reputed company health coverage

  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Diversity, Equity, and Inclusion employee resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

Compensation:

* Pay reputed company: $15.75--$22.00

How to Apply:

If you're passionate about delivering care that changes people's lives, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company.

About arenaflex:

arenaflex is a leading nonprofit behavioral health system, dedicated to delivering care that changes people's lives. We're committed to providing rewarding opportunities to serve reputed company ages in a reputed company of settings, and our trauma-informed organization endorses an organizational culture reputed company on understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community.

Equal Opportunity Employer:

arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. arenaflex does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law. Apply for this job

Similar Jobs

Rewritten Job Title:

Remote, USAFull-time

reputed company Customer Support Analyst – Data Innovation Group at arenaflex

Remote, USAFull-time

reputed company Customer Service Representative – Empowering Customers Through Exceptional Support

Remote, USAFull-time

reputed company Customer Service Representative – Remote Work Opportunity at arenaflex

Remote, USAFull-time

reputed company Customer Service Representative – Live Chat (FULLY REMOTE) at arenaflex

Remote, USAFull-time

reputed company Product Assistance Representative – Live Chat Support Specialist (Entry Level)

Remote, USAFull-time

reputed company Entry-Level Remote Chat Operator – No Phone Calls – arenaflex

Remote, USAFull-time

reputed company Data Entry Associate – Remote Opportunity at arenaflex

Remote, USAFull-time

reputed company Data Entry Associate (Typist) – Remote Work Opportunity with arenaflex

Remote, USAFull-time

reputed company Customer Service Representative & Administrator – Driving Customer Satisfaction and Operational reputed company at arenaflex

Remote, USAFull-time

Strategic Customer Development Manager – B2B Account reputed company, Relationship Management & reputed company Expansion (Remote)

Remote, USAFull-time

Hawaiian Transcriber (San Francisco)

Remote, USAFull-time

Provider Data Manager - reputed company - Remote

Remote, USAFull-time

Mobile QA — Mobile Web & App Testing

Remote, USAFull-time

Consultant, Solutions & Implementation

Remote, USAFull-time

IT Project Manager (Hybrid in Portland, OR)

Remote, USAFull-time

reputed company Customer Service reputed company $18/Hr - Part Time

Remote, USAFull-time

Account Executive, reputed company Services

Remote, USAFull-time

Data Entry and Timesheet Verifier (reputed company)

Remote, USAFull-time

Veterans Affairs, reputed company reputed company (Remote Patient – reputed company Store

Remote, USAFull-time