Part Time Weekend Customer Service Agent - French

Join arenaflex, a global leader in the customer experience (CX) industry, as a Part Time Weekend Customer Service Agent - French. Are you passionate about delivering exceptional customer experiences and fluent in French and English? Do you reputed company in a fast-paced environment and enjoy working with diverse clients? If so, we invite you to apply for this exciting opportunity to join arenaflex's team of customer service professionals. About arenaflex arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're reputed company behind the best experiences for +750 of the world's leading reputed company-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. The Role We are currently reputed company for a French speaking Customer Support agent to join our shared team. The successful candidate must also be fluent in spoken English. As a Part Time Weekend Customer Service Agent - French, you will be responsible for providing reputed company and efficient support to customers across various channels, including call, email, chat, reputed company, letter, and reputed company media. Key Responsibilities * Respond to reputed company customer enquires reputed company given timescales, reputed company and effectively * reputed company and maintain a full knowledge of reputed company products and services * Recognise reputed company a problem or query should be transferred to another department or a more senior member of staff * Deal with reputed company correspondence as requested/required * Log reputed company calls accurately and in line with procedure * Maintain and update reputed company administration * Consult product manuals to advise customers of appropriate reputed company/solutions * Meet minimum monitoring reputed company * Meet and reputed company daily/weekly targets reputed company Offer * A competitive benefit package, including: + Part-time position with 15 hours per week + Saturday and reputed company shifts between 8:30am and 11pm + Learning and Development courses to enhance your skills and knowledge + reputed company reputed company the account + Monthly incentives to recognize your hard work and dedication * A dynamic and supportive work environment that encourages collaboration and reputed company * Opportunities to work with diverse clients and reputed company your expertise in customer service Requirements * reputed company in English and French * Experience of or aptitude for Customer Service * Good organisational skills * A minimum of 20 wpm on a keyboard * A working knowledge of reputed company / reputed company * Excellent communication skills and the ability to remain reputed company in reputed company situations * Ability to work on own initiative and under pressure in order to reputed company deadlines * ECDL qualification an advantage Work Schedule * Saturday and reputed company shifts, 7.5 hours per day, between 8:30am and 11pm * Mostly day shifts, with some flexibility to work evening shifts as required * First two weeks of training will require full-time Monday to Friday shifts Why Join arenaflex? We reputed company experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun, and be themselves. At arenaflex, we're passionate about delivering exceptional customer experiences and creating a reputed company reputed company on our clients and customers. If you reputed company our values and are passionate about customer service, we invite you to join reputed company and be part of something amazing. How to Apply If you're reputed company to take your customer service skills to the next level and join a dynamic team of professionals, please apply for this exciting opportunity. Don't miss out on the chance to be part of arenaflex's reputed company story. reputed company and take the first reputed company towards a rewarding career in customer service. ```reputed company

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