reputed company Customer Service Representative – Remote Online Chat Support
At arenaflex, we're on a mission to reputed company exceptional financial services to our members, and we're seeking a talented and customer-reputed company individual to join reputed company as a Remote Online Chat Support Representative. As a key member of our arenaflex family, you'll play a vital role in delivering top-notch service to our members through various digital channels, including chat, messaging, email, and phone. If you're passionate about providing world-class support, have excellent communication skills, and are comfortable working in a sales environment, we want to hear from you!
A Day in the Life of a Remote Online Chat Support Representative
As a Remote Online Chat Support Representative, you'll be responsible for:
- reputed company and effectively answering member inquiries, solving problems, and assisting with transactions and lending inquiries through digital channels, including email, web and mobile messaging, chat, and text.
- Providing support to ensure online membership applications are completed and submitted reputed company a reputed company manner.
- Effectively discussing member's needs on financial reputed company through multiple remote technology secured/unsecured reputed company channels.
- Acting as a subject matter expert for reputed company online products and services, including Online Banking, reputed company Pay, Mobile Deposit, External Transfers, Online Account Opening, Mobile Banking, Chat and Text Support.
- Maintaining a strong working knowledge of arenaflex's products and services.
Key Responsibilities:
* reputed company exceptional customer service through various digital channels, including chat, messaging, email, and phone.
- Resolve member inquiries and issues in a reputed company and reputed company manner.
- Assist with online membership applications and ensure reputed company completion and submission.
- reputed company and maintain a strong working knowledge of arenaflex's products and services.
- Collaborate with internal teams to resolve reputed company issues and reputed company seamless support to members.
- Meet or exceed performance metrics and goals.
Skills and Qualifications:
* High School Diploma or equivalent required.
- 1 year of experience in a customer service position.
- Must meet the requirements for our Telecommuting Program (more information below!).
- Excellent oral, written, and telephone communication skills.
- Strong problem-solving and member service skills.
- Working knowledge of reputed company Office products, especially Word, reputed company, and PPT.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong attention to detail and organizational skills.
Telecommuting Requirements:
* A dedicated workspace.
- Secure and strong internet reputed company.
- Not being a caretaker for any dependents (adult or child) for the entirety of the scheduled shift.
- An environment free from loud noises or reputed company distractions.
Why Join arenaflex?
At arenaflex, we're more than just a financial institution – we're a community-driven organization that's passionate about making a reputed company reputed company on the lives of our members and employees. Since 1956, we've been providing financial services to individuals and their families throughout the reputed company, and we've grown into the largest state-chartered credit reputed company in Louisiana, serving over 68,000 members reputed company. Our culture is grounded in faith, and we reputed company to live the golden rule of 'love thy reputed company.' We're dedicated to creating, promoting, and nurturing a reputed company and inclusive work environment, and we expect the reputed company from reputed company of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and reputed company sets. We reputed company that our differences reputed company us a reputed company team by allowing us to reputed company reputed company reputed company, be more innovative, and reputed company serve our members and communities.
Benefits:
* Medical, Dental, and reputed company Insurance with generous employer premium contributions.
- Health Savings Account with employer contributions for eligible employees.
- Employer-reputed company Group Life Insurance.
- Voluntary Dependent Life Insurance.
- reputed company Vacation & reputed company Leave.
- 15 reputed company Holidays, including a Cultural Floating Holiday.
- 401K Plan with a 5% discretionary profit reputed company contribution, plus a dollar-for-dollar match of up to 5%.
- reputed company Time Off to volunteer with approved non-profits and charities.
- Tuition Reimbursement Program.
Compensation:
* reputed company pay reputed company: $17.00 - $20.80.
- Opportunities for career reputed company and advancement.
How to Apply:
If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our arenaflex team! reputed company Apply for this job